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Chewy
Petsmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chewy

Chewy

3.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3 TOTAL REVIEWS
Rank
20 out of 499
in Pet Stores category
Rating Details
Customer service
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No items
Petsmart

Petsmart

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1220 TOTAL REVIEWS
Rank
60 out of 499
in Pet Stores category
Rating Details
Customer service
Discounts and Special Offers
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    05:04
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
221 reviews
1.7
133 reviews
2.5
97 reviews

How would you compare Chewy vs Petsmart?

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AshlieMaryn
#1762146
Product or Service Quality
Chewy delivers right to your door and has a wider variety to pick from

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