PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chewy and PetCareSupplies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chewy
PetCareSupplies

Chewy and PetCareSupplies Overview

Total reviews 54 104
Company responses 0 0
Issues resolved 2 1

Chewy and PetCareSupplies Consumer Ratings

Rank
20 out of 387 in Pet Stores category
65 out of 387 in Pet Stores category
Delivery Service
No votes
54 in category
Exchange, Refund and Cancellation Policy
No votes
48 in category
Customer service
No votes
56 in category
Value for money
No votes
44 in category

Chewy and PetCareSupplies Rating Details

Delivery Service
No votes
1.7 (54 reviews)
Reviewer's quote

...Super helpful and friendly service answered my questions..

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...Don't be fooled by the cheerio customer service emails. After doing some digging, it appears others have received products made in South Africa, and it's fake. I tried to stop the ship once I realized where it was coming from, but cheerio! they can't do that, of course...

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Exchange, Refund and Cancellation Policy
No votes
1.9 (49 reviews)
Reviewer's quote

...They did refund my credit card the 18. 50 they charged this month so I did get my money back for December. I have to look my order number up and will send it under separate cover...

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...47 refund and they would also refund me the postage charge ($14. 50). LIARS...

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Customer service
No votes
1.8 (56 reviews)
Reviewer's quote

Alyssa was the most considerate customer service rep!! Keep her around and Chewy will be around a long time..

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I order a bunch of flea and tick medication for my dog and cat and didnt receive the correct order everything I received had nothing to do with what I ordered! I tried contacting customer service via email about 10 times I tried calling and nobody ever got back to me now I'm $100 down the drain..

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Value for money
No votes
2.2 (52 reviews)
Reviewer's quote

...The Chewy representative I spoke with on the phone was great! She was so nice and professional and returned the money For the meds to our cc. Chewy is a great company!..

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...You might as well throw your money out a window..

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Chewy and PetCareSupplies Pros and Cons

Pros
  • Usually good service
  • Wchewy is always available to answer questions
  • Stop auto shipment right now
  • Customer service
  • Affordable price
  • Reasonable pricing
Cons
  • Poor delivery
  • Wont make you happy like their motto
  • Unknowledgable about products
  • Slow delivery
  • All bad
  • Selling fake products

Chewy and PetCareSupplies Most Positive Reviews

Top rated reviews
5

mAYBE THE COMPLAINTS COME FROM PEOPLE WHO LIVE IN AREAS THAT HAVE DEIVERY -PROBLEMS HERE IN CALIFORNIA EVERYTHING IS...

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5

Found this company through a simple search for flea products. It is definitely no frills - simple website and no...

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5

No complaint, thank you to all for sending me flowers for my lost. That was really nice of yous

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5

I have been ordering from this company for quite a while and have always received excellent servuce

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Chewy and PetCareSupplies Most Critical Reviews

Lowest rated reviews
1

I placed my first order with Chewy.com on August 24, 2017. I was charged 15.30 that month. When I received my shipment...

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1

Their Merial Frontline Plus Flea Control is an inferior product and does not work. It did not kill any fleas and in...

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1

Chewys auto ship program is a joke! I had placed an order that happened to be on sale, to be shipped on Jan 11th. When I...

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1

I don't know WHO is responsible for bringing action against a company who is defrauding the public, but PetCareSupplies...

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Chewy and PetCareSupplies Latest Reviews

Recent published reviews
1.1

2 days ago, a Chewy Truck showed up at my home with another 2 containers of cat litter. I only have 1 kitty and with 7...

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1

I ordered Frontline Plus for my dog in mid March - 4 weeks before my dog needed his next flea treatment. After 4 weeks...

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No votes

Never heard one word from them.

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1

This site says it's in the USA. It's not, it's in the UK, which next to China, has the highest amount of online theft an...

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Chewy and PetCareSupplies Products and Services

Most reviewed product and services
  • Chewy Shipping Service (9 reviews)
  • Chewy Pet Food (1 review)
  • Petcaresupplies Shipping Service (31 reviews)