PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shell and Chevron as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shell
Chevron

Shell and Chevron Overview

Total reviews
542
96
Company responses
0
0
Issues resolved
1
0

Shell and Chevron Consumer Ratings

Rank
84 out of 749 in Utility category
117 out of 749 in Utility category
Customer service
90 in category
70 in category
Product or Service Quality
93 in category
78 in category
Website
57 in category
61 in category
Price Affordability
47 in category
55 in category

Shell and Chevron Rating Details

Customer service
1.4 (209 reviews)
1.6 (32 reviews)
Reviewer's quote

...alcohol drink I think thats backwards and violates training protocol I will report her to the authorities for not carding I will not be going back there the customer service is horrible and...

Read full review

...no because I know you saw me standing here in front of this man we exchanged a few words and I left I found this to be rude and discriminatory, very poor customer service, I don't know her name but you should by the info I gave I hope this inexperience cashier doesn't treat all her blacks customers like this and should be taught first come first serve please bring this to her attention because I will not be getting my gas and stuff from this station anymore. I would appreciate a feed back on this matter. thank...

Read full review
Product or Service Quality
1.7 (174 reviews)
1.8 (22 reviews)
Reviewer's quote

...I called customer service they said all had been used and there is nothing they can do. Therefore I lost appro. $169...

Read full review

...What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service..

Read full review
Website
2.2 (161 reviews)
2.1 (21 reviews)
Reviewer's quote

...from? What is there to buy at Shell that is $95 plus $25 in gas? This doesn’t make sense & I’m too pissed! I will jump on every Shell gas station’s website that I can find & give bad reviews if this is what this company is condoning! Not to mention the terrible customer service from these two men who were available to tel me anythingto get rid of me & my complaint. I have been...

Read full review

I found out that Chevron Gas Station does discriminate people by looks.

Read full review
Price Affordability
2.3 (159 reviews)
2 (25 reviews)
Reviewer's quote

...When I arrived there the price was still $2. 29/g. I asked someone coming out if a big heavy man was at the counter or someone else...

Read full review

...Chevron gas price was. $2. 79 for their regular unleaded that's what it said on the sign...

Read full review

Shell and Chevron Pros and Cons

Pros
  • Very disgusted
  • Quality of fuel
  • Gas the convience of location
  • Thinking i was doing good
  • Service of nearly all employees
  • Oil stop on sunrise blvd roseville is excellent
Cons
  • Horrible customer service
  • Customer service
  • Not well educated or training employee
  • Customer service
  • Bad attitude
  • Service

Shell and Chevron Most Positive Reviews

Top rated reviews
5

This afternoon l when to gas on my car at shell gas station on hidden valley/ norco.when l pay to the men in the...

Read full review
5

I was at the Chevron University and Peters Road. I've been going there for at least one year. I don't go into the food...

Read full review
5

I go to the Scott st shell in Fond Du lac Wi always with the slow rise in fuel every discount I can get keeps me coming...

Read full review
5

Service to myself a member of Chevron Travel Club was prompt , friendly and hassle free. It put AAA to shame. I had conc...

Read full review

Shell and Chevron Most Critical Reviews

Lowest rated reviews
1

I always get shell gas, till now! I went to pay a the pump but the pumps were so old you could not see what the card...

Read full review
1

I have a Chevron Texaco Credit Card and every time I use it there is an unconscionable fee tacked on without good cause....

Read full review
1


I stopped and got $20.00 of gas last week. Later when checking my bank statement, I found a $90.00 charge from this sta...

Read full review
1

I went to Chevron on the corner of Rock Island and McNab road to get gas , paid for gas by credit card outside and...

Read full review

Shell and Chevron Latest Reviews

Recent published reviews
1

I stopped and got gas at Shell 36212 Euclid Ave. Willoughby and when i used my card to pay at the pump for $23.50 worth...

Read full review
1.5

The pump changed $75 dollars on my debit card for 9 gallons of gas (gallon is $1.79)

Read full review
No votes

https://www.cnyakundi.com/vivo-energy-disobeying-court-order/

Read full review
1

The Girl that works there is the most antagonist person I have ever encountered! I have been using this Chevron for the...

Read full review

Shell and Chevron Products and Services

Most reviewed product and services
  • Shell Customer Care (106 reviews)
  • Shell Manager (42 reviews)
  • Shell Gasoline Tank Refill (35 reviews)
  • Chevron Customer Care (21 reviews)
  • Chevron Cashier (8 reviews)
  • Chevron Credit Card (5 reviews)