PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevron and Costco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevron
Costco

Chevron and Costco Overview

Total reviews
92
1385
Company responses
0
0
Issues resolved
0
10

Chevron and Costco Consumer Ratings

Rank
98 out of 733 in Utility category
29 out of 320 in Supermarkets and Malls category
Customer service
70 in category
35 in category
Price Affordability
56 in category
23 in category
Product or Service Quality
72 in category
22 in category
Website
61 in category
27 in category

Chevron and Costco Rating Details

Customer service
1.6 (29 reviews)
2 (429 reviews)
Reviewer's quote

...What am i suppose to do without gas or money to fill up? I always use chevron but some of your representatives are making Chevron look bad, specially when the store has bad hygiene with poor customer service..

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...Have been trying to call customer service all day and would get hang up at the end of the message, no email nor live chat available..

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Price Affordability
2 (23 reviews)
3.2 (330 reviews)
Reviewer's quote

...Chevron gas price was. $2. 79 for their regular unleaded that's what it said on the sign...

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...After I compared the prices from my Costco receipt compared to what I actually paid. InstaCart had up charged me on every item. The worst was a 25% increase on paper towels...

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Product or Service Quality
1.9 (20 reviews)
2.7 (340 reviews)
Reviewer's quote

...Unfortunately my ID expired but I have paperwork and new physical ID and refused to sell a product to me. I explained to him this is what the DMV gave me and this is proof of my day not being expired but he still refused and was very rude..

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...finally after several days, contacted Costco customer service. They cancelled online order and stated I would receive credit within 8 days. That was now 21 days ago and still no credit...

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Website
2.2 (20 reviews)
2.9 (351 reviews)
Reviewer's quote

I found out that Chevron Gas Station does discriminate people by looks.

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I need to order a item and I need to use my Costco Cash card in it as an allowed me to do that on the website I need to do that because costco doesnt have the item in the store..

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Chevron and Costco Pros and Cons

Pros
  • Thinking i was doing good
  • Service of nearly all employees
  • Oil stop on sunrise blvd roseville is excellent
  • Price
  • This is the only time i have been disappointed
  • Great price
Cons
  • Customer service
  • Bad attitude
  • Service
  • Horrible customer service
  • Customer service
  • Costco service

Chevron and Costco Most Positive Reviews

Top rated reviews
5

I was at the Chevron University and Peters Road. I've been going there for at least one year. I don't go into the food...

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5

I am Alberto Gomez-Rivas Costco customer number 111775377607, member for many years, using services at optical, hearing...

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5

Service to myself a member of Chevron Travel Club was prompt , friendly and hassle free. It put AAA to shame. I had conc...

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5

Their software to create photobooks is the WORST of any digital photo site out there. Be prepared to lose your work if...

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Chevron and Costco Most Critical Reviews

Lowest rated reviews
1

I have a Chevron Texaco Credit Card and every time I use it there is an unconscionable fee tacked on without good cause....

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1

Everything is made to Costco specifications. Overall quality of merchandise is drastically reduced. Lots of CHEAP China...

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1

I went to Chevron on the corner of Rock Island and McNab road to get gas , paid for gas by credit card outside and...

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1

I bought a pair of Kirkland hearing aids there. I've been wearing Beltone HA's for 9 years, thought it was time to...

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Chevron and Costco Latest Reviews

Recent published reviews
1

I found out that Chevron Gas Station does discriminate people by looks.

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No votes

I order 4 bags of rice, 2 bounty paper, 1 tray of egg and 1 tray of croissant. Unfortunately Rice is out of stock, I...

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1

A small family walked in the purchase items. Two were visably disabled. And ur worker Christiana had and attitude from...

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No votes

I dont know why youre destroying your great service, by the Corporate Left Leaning Agenda of wearing a mask because of...

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Chevron and Costco Products and Services

Most reviewed product and services
  • Chevron Customer Care (21 reviews)
  • Chevron Cashier (8 reviews)
  • Chevron Credit Card (4 reviews)
  • Costco Customer Care (155 reviews)
  • Costco Cashier (90 reviews)
  • Costco Manager (81 reviews)