PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toyota and Chevrolet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toyota
Chevrolet

Toyota and Chevrolet Overview

Total reviews
544
398
Company responses
0
0
Issues resolved
2
1

Toyota was first mentioned on PissedConsumer on Sep 11, 2007 and since then this brand received 544 reviews. It is 146 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Toyota customer support team and Chevrolet customer service.

Toyota and Chevrolet Consumer Ratings

Rank
34 out of 1020 in Auto category
63 out of 1020 in Auto category
Customer service
26 in category
55 in category
Staff
24 in category
45 in category
Product or Service Quality
24 in category
61 in category

According to consumer ratings and reviews, Toyota ranks 29 points higher in the Auto category than Chevrolet. People gave Toyota 1.9 stars for Customer service criterion in Auto category and it is 106 points higher than the worst rated brand in this category. At the same time, Chevrolet was rated 1.4 stars for Customer service criterion in this category and it is 77 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Toyota has a higher rating than Chevrolet. Regarding Product or Service Quality criterion, consumers gave Toyota 2.1 stars and it is 82% greater than other in category. Chevrolet however was rated 1.4 stars and it is 54% greater than other in category.

Toyota and Chevrolet Rating Details

Customer service
1.9 (111 reviews)
1.4 (103 reviews)
Reviewer's quote

I contacted Toyota USA's Customer Service to ask them to replace the frame of my 1999 Toyota Tacoma. As of September 2019, my truck only has 136,000 miles on it, which shows the meticulous way in which I've taken care of it. My truck has too few miles for its frame to be completely rusted with...

Azazel

...Customer Service Where. ? What are these cars made with?..

Mary S
Staff
2 (96 reviews)
1.7 (88 reviews)
Reviewer's quote

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652
Product or Service Quality
2.1 (91 reviews)
1.4 (81 reviews)
Reviewer's quote

...The service manager says tough luck. I was returned by the factory "pissed consumer line" to the same service manager who was unwilling to help. I am joining a class action as these transmissions continue to be a problem even in newer model Toyota & Lexus...

PissedConsumer1719609

1) Called my service adviser (Robert) on 11/14 at 8 AM to set an appt. Got voicemail and left a detailed message. NO CALL BACK...

PissedConsumer1716179

Toyota and Chevrolet Pros and Cons

Pros
  • Good service
  • Vehicle
  • I thought i would like the vehicle
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
Cons
  • Warranty
  • Horrible customer service
  • Dangerous product
  • Poorly made
  • Poor customer satisfaction
  • False advertising

Toyota and Chevrolet Most Positive Reviews

Top rated reviews
5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

Toyota and Chevrolet Most Critical Reviews

Lowest rated reviews
1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

Toyota and Chevrolet Latest Reviews

Recent published reviews

I am having numerous problems with my braking system, and other issues gas pump wont pump on its own it kicks the pump...

Read all 544 reviews
1

2016 Chevy Trax. The catalytic convertor not even 3 years old goes bad. They do replace it because by state law it is...

Read all 398 reviews

Toyota and Chevrolet Products and Services

Most reviewed product and services
  • Toyota Car (198 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (6 reviews)
  • Chevrolet Car (143 reviews)
  • Chevrolet Repair (25 reviews)
  • Chevrolet Warranty (23 reviews)