PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevrolet and Toyota as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevrolet
Toyota

Chevrolet and Toyota Overview

Total reviews
395
540
Company responses
0
0
Issues resolved
1
2

Toyota was first mentioned on PissedConsumer on Sep 11, 2007 and since then this brand received 540 reviews. It is 145 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chevrolet customer support team and Toyota customer service.

Chevrolet and Toyota Consumer Ratings

Rank
60 out of 1243 in Auto category
31 out of 1243 in Auto category
Customer service
51 in category
28 in category
Staff
44 in category
24 in category
Product or Service Quality
58 in category
22 in category

According to consumer ratings and reviews, Toyota ranks 29 points higher in the Auto category than Chevrolet. People gave Chevrolet 1.4 stars for Customer service criterion in Auto category and it is 80 points higher than the worst rated brand in this category. At the same time, Toyota was rated 1.9 stars for Customer service criterion in this category and it is 103 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Toyota has a higher rating than Chevrolet. Regarding Product or Service Quality criterion, consumers gave Chevrolet 1.4 stars and it is 56% greater than other in category. Toyota however was rated 2.1 stars and it is 83% greater than other in category.

Chevrolet and Toyota Rating Details

Customer service
1.4 (102 reviews)
1.9 (111 reviews)
Reviewer's quote

One dealer (Shaw Boulevard, Ortigas) forgot to replace the transmission oil during annual maintenance. When the transmission broke down, it took the other dealer (Chevrolet Makati) 5 days to establish the problem and inform us that it takes one month (!) before spare parts can be delivered from...

Frank C

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699231
Staff
1.7 (87 reviews)
2 (95 reviews)
Reviewer's quote

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652

...Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time. All of which I don't believe and was never told...

Maryann C
Product or Service Quality
1.4 (80 reviews)
2.1 (90 reviews)
Reviewer's quote

Our 2012 equinox has been serviced on a regular basis and had 40000 miles when the timing chain broke. $1800. 00 later I called Chevrolet Customer service and attempted to present my story to a rep whom I could barely understand...

david g

...I was in last week for regular service and told there were no upgrades, etc for car. Today got email from Toyota to be sure to take advantage of support for CarPlay and Alexa. Went thru all steps to set up Alexa—didn’t work...

PissedConsumer1699214

Chevrolet and Toyota Pros and Cons

Pros
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
  • Good service
  • Vehicle
  • I thought i would like the vehicle
Cons
  • Poorly made
  • Poor customer satisfaction
  • False advertising
  • Warranty
  • Horrible customer service
  • Dangerous product

Chevrolet and Toyota Most Positive Reviews

Top rated reviews
5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

5

Brought my 2009 Corolla in for several recalls the first spiral cable I pick up my car and did not even leave the...

Chevrolet and Toyota Most Critical Reviews

Lowest rated reviews
1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

1

The rear suspension assembly on our RAV 4 was recalled. They did a temporary fix. Permanent Fix letter came, but none...

Chevrolet and Toyota Latest Reviews

Recent published reviews
2.3

why would GM Build a vehicle that goes into limp mode at the slightest problem? This is actually very dangerous...

Read all 395 reviews

2018 CH-R only 65000 millage transmission gone and Toyota not fix because over 60000. If I fix cost over $12000. And...

Read all 540 reviews

Chevrolet and Toyota Products and Services

Most reviewed product and services
  • Chevrolet Car (142 reviews)
  • Chevrolet Repair (24 reviews)
  • Chevrolet Warranty (23 reviews)
  • Toyota Car (197 reviews)
  • Toyota Customer Care (8 reviews)
  • Toyota Pickup Truck (7 reviews)