PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevrolet and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevrolet
Kia Motors

Chevrolet and Kia Motors Overview

Total reviews
399
885
Company responses
0
0
Issues resolved
1
1

Kia Motors was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 885 reviews. It is 486 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chevrolet customer support team and Kia Motors customer service.

Chevrolet and Kia Motors Consumer Ratings

Rank
62 out of 1020 in Auto category
45 out of 1020 in Auto category
Customer service
54 in category
34 in category
Staff
43 in category
34 in category
Product or Service Quality
59 in category
35 in category

According to consumer ratings and reviews, Kia Motors ranks 17 points higher in the Auto category than Chevrolet. People gave Chevrolet 1.4 stars for Customer service criterion in Auto category and it is 76 points higher than the worst rated brand in this category. At the same time, Kia Motors was rated 1.6 stars for Customer service criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Kia Motors has a higher rating than Chevrolet. Regarding Product or Service Quality criterion, consumers gave Chevrolet 1.4 stars and it is 55% greater than other in category. Kia Motors however was rated 1.9 stars and it is 73% greater than other in category.

Chevrolet and Kia Motors Rating Details

Customer service
1.4 (104 reviews)
1.6 (218 reviews)
Reviewer's quote

...Customer Service Where. ? What are these cars made with?..

Mary S

Then, the senior manager of customer service can't even pick up the phone to call a manager in the title dept. It's one thing to note publish phone numbers of certain employees of a company, but I'm being told that the title dept doesn't even have a phone number that customer service can call....

PissedConsumer1727332
Staff
1.7 (88 reviews)
1.8 (203 reviews)
Reviewer's quote

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652

Staff not Handel customers perfectly. Service manager rude behaviour. No much rush here but staff dinied washing and other services part...

Kerie
Product or Service Quality
1.4 (82 reviews)
1.9 (189 reviews)
Reviewer's quote

1) Called my service adviser (Robert) on 11/14 at 8 AM to set an appt. Got voicemail and left a detailed message. NO CALL BACK...

PissedConsumer1716179

...and refuse to pay for their shotty product. They should be put out of business..

Andrea C

Chevrolet and Kia Motors Pros and Cons

Pros
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
  • Looks of vehicle
  • Kia sorento
  • Car
Cons
  • Poorly made
  • Poor customer satisfaction
  • False advertising
  • Customer service
  • Never buy kia again
  • Defective part

Chevrolet and Kia Motors Most Positive Reviews

Top rated reviews
5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

Chevrolet and Kia Motors Most Critical Reviews

Lowest rated reviews
1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

Chevrolet and Kia Motors Latest Reviews

Recent published reviews
1

Since I find out there is a oil leak from bottom of engine. And there is a leak on antifreeze bottle attach with...

Read all 399 reviews

Continuing to have our car peel flaking paint all around the windshield

Read all 885 reviews

Chevrolet and Kia Motors Products and Services

Most reviewed product and services
  • Chevrolet Car (143 reviews)
  • Chevrolet Repair (25 reviews)
  • Chevrolet Warranty (23 reviews)
  • Kia Motors Car (350 reviews)
  • Kia Motors Warranty (52 reviews)
  • Kia Motors Customer Care (27 reviews)