PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ford and Chevrolet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ford
Chevrolet

Ford and Chevrolet Overview

Total reviews
812
395
Company responses
0
0
Issues resolved
1
1

Ford was first mentioned on PissedConsumer on Jun 2, 2007 and since then this brand received 812 reviews. It is 417 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Ford customer support team and Chevrolet customer service.

Ford and Chevrolet Consumer Ratings

Rank
45 out of 1242 in Auto category
60 out of 1242 in Auto category
Customer service
40 in category
51 in category
Product or Service Quality
49 in category
58 in category
Warranty
32 in category
39 in category

According to consumer ratings and reviews, Ford ranks 15 points higher in the Auto category than Chevrolet. People gave Ford 1.6 stars for Customer service criterion in Auto category and it is 90 points higher than the worst rated brand in this category. At the same time, Chevrolet was rated 1.4 stars for Customer service criterion in this category and it is 79 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ford has a higher rating than Chevrolet. Regarding Warranty criterion, consumers gave Ford 1.8 stars and it is 75% greater than other in category. Chevrolet however was rated 1.7 stars and it is 70% greater than other in category.

Ford and Chevrolet Rating Details

Customer service
1.6 (178 reviews)
1.4 (102 reviews)
Reviewer's quote

I tried to contact your customer service and opened a case 24002528 when I spoke to Joy she enter wrong information my car isn't at Greenway Ford is being fix by Gerber Collision and Glass. I called back to follow up with you customer service department and Terry hanged up on me saying I gave them...

Wendy L

One dealer (Shaw Boulevard, Ortigas) forgot to replace the transmission oil during annual maintenance. When the transmission broke down, it took the other dealer (Chevrolet Makati) 5 days to establish the problem and inform us that it takes one month (!) before spare parts can be delivered from...

Frank C
Product or Service Quality
1.6 (173 reviews)
1.4 (80 reviews)
Reviewer's quote

Called them after three days, customer service says mechanic is having a hard time putting the motor head back. Week and a half after I pick my truck up heading home, service light comes on and my engine starts to miss and stutter. Immediately called Ford up and said I need to take the car in...

Kenneth

Our 2012 equinox has been serviced on a regular basis and had 40000 miles when the timing chain broke. $1800. 00 later I called Chevrolet Customer service and attempted to present my story to a rep whom I could barely understand...

david g
Warranty
1.8 (147 reviews)
1.7 (65 reviews)
Reviewer's quote

...My factory warranty is still in effect. Why should I have to pay for something 3 years later ? I have liked and recommended Ford but I will NOT be buying another Ford and will definitely NOT be recommend Ford because of this. Is this the way Ford has decided to treat loyal customers...

Bruce S

...In addition GM has remove any and all warranty on this vehicle above the 36,000 miles. GM will not take any responsibility for the CHEVY MALIBU death trap which they are fully aware of. No recall, No repair support for the dealership that now is involved with this worthless product...

PissedConsumer1541384

Ford and Chevrolet Pros and Cons

Pros
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
Cons
  • Customer service
  • Would not honor recall
  • Took advantage of me
  • Poorly made
  • Poor customer satisfaction
  • False advertising

Ford and Chevrolet Most Positive Reviews

Top rated reviews
5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

Ford and Chevrolet Most Critical Reviews

Lowest rated reviews
1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

Ford and Chevrolet Latest Reviews

Recent published reviews
1

a RECALL! Lincoln is a complicated nightmare. Must have been designed by 10-year-old children trying to design a...

Read all 812 reviews
2.3

why would GM Build a vehicle that goes into limp mode at the slightest problem? This is actually very dangerous...

Read all 395 reviews

Ford and Chevrolet Products and Services

Most reviewed product and services
  • Ford Car (221 reviews)
  • Ford Warranty (64 reviews)
  • Ford Repair (59 reviews)
  • Chevrolet Car (142 reviews)
  • Chevrolet Repair (24 reviews)
  • Chevrolet Warranty (23 reviews)