PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ford and Chevrolet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ford
2.1
Chevrolet
2.1
Ford
Chevrolet

Ford and Chevrolet Overview

Total reviews 1402 933
Company responses 0 0
Issues resolved 6 8

Ford and Chevrolet Consumer Ratings

Rank
62 out of 599 in Auto category
63 out of 599 in Auto category
Customer service
69 in category
66 in category
Product or Service Quality
75 in category
68 in category
Warranty
61 in category
44 in category
Price Affordability
74 in category
68 in category

Ford and Chevrolet Rating Details

Customer service
1.6
(430 reviews)
1.6
(302 reviews)
Reviewer's quote

...Called customer service only to find out that they will reimburse for a rental of a Ford vehicle only and only $40 a day. This company is a joke, how are ppl still buying this name brand of a vehicle. If I could have given it 0 stars I would...

Read full review

...Your customer service hung up on me twice ,what king of customer service representatives do you have..

Read full review
Product or Service Quality
1.6
(412 reviews)
1.7
(264 reviews)
Reviewer's quote

...Valles, My name is Kevin Mayer and I had my 2007 Ford Ranger towed into your service department on Friday 2/9/2024, for a no start problem. My advisor is Miguel, and my repair order is 281413. I was informed on Wednesday 2/14, that the pcm is defective and needs replacement...

Read full review

...The customer service stinks..

Read full review
Warranty
1.9
(363 reviews)
2
(227 reviews)
Reviewer's quote

Hello, I bought a 2017 Ford fiesta brand new off the lot and it has broke down five times out of the past seven years and twice was not covered by warranty. I even had to get the Ford protect extended warranty because of how many times it kept breaking down..

Read full review

...The warranty is up at the end of Feb. and Im supposed to get stuck with a car that has been in the shop a total of about 31 days since March. Remember that its there again since the 24th...

Read full review
Price Affordability
2.2
(324 reviews)
2.3
(218 reviews)
Reviewer's quote

...internet manager Bob (was great to deal with) went to financing and about 20 minutes to half hour later came back and said we can't sell you the car at that price of $7515. 00, he said it would be OVER 12,000!!! Where in the heck did this number come from? His explanation (which was rehearsed with the GM, I...

Read full review

Price was fair, be sure you absolutely have every single item that should be with the vehicle. Mine was missing items that I was told " were no problem " , one of which were owners manuals, 2 1/2 weeks later and i still don't have them. There's been over 30 e-mails and phone calls made to the GM...

Read full review

Ford and Chevrolet Pros and Cons

Pros
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
  • Dissatisfied
  • Nice looking
  • Help from dealership
Cons
  • Customer service
  • Lack of recall for known problem
  • Repairs
  • Poor customer satisfaction
  • Quality and customer service is worst
  • False advertising

Ford and Chevrolet Most Positive Reviews

Top rated reviews
5

Too specific, but ours just died, specifically, wrecked & we're in morning. I'm the wife and loved it/him "Fharris"...

Read full review
5

I have an idea, make the cup holders be able to stay warm or stay cold. There has to be a way to have a switch to do...

Read full review
5

2011 Mercury Milan electronic power steering goes out while driving making it extreamly hard to steer. Ford knows they...

Read full review
5

We owned a 2014 Silverado that we bought brand new. On July 17, 2023, we were hit head on by a drunk driver who was...

Read full review

Ford and Chevrolet Most Critical Reviews

Lowest rated reviews
1

Had to replace ignition due to it would not start my mechanic said FORD made it with too much play in it and it will go...

Read full review
1

My truck radio and monitor and phone issues . Your customer service hung up on me twice ,what king of customer service...

Read full review
1

See my letter sent to the general manager at Ford of Montebello concerning my repair problems.
Good afternoon Mr. Valles,...

Read full review
1

Bought a new 2014 Silverado last month, Crew Cab, LT, V6. Been a gm truck owner since I was 16.

I have 1500 miles on...

Read full review

Ford and Chevrolet Latest Reviews

Recent published reviews
No votes

I had a question about diagnostics and repairs on my vehicle that was performed and my vehicle is acting worse now than...

Read full review
No votes

I have 2017 Camaro. I have had so many issues with this car! I am so fed up!!! I am 66 yrs old on a fixed income! this c...

Read full review
No votes

Local Ford dealership kept my vehicle for 19 days the first 12 days they didnt even touch it meanwhile having me rent a...

Read full review
4

I really like the looks of the 2024 Trax. However, I am very reluctant to consider trading up to one. Why would...

Read full review