PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevrolet and Ford as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevrolet
Ford

Chevrolet and Ford Overview

Total reviews
396
812
Company responses
0
0
Issues resolved
1
1

Ford was first mentioned on PissedConsumer on Jun 2, 2007 and since then this brand received 812 reviews. It is 416 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chevrolet customer support team and Ford customer service.

Chevrolet and Ford Consumer Ratings

Rank
60 out of 1243 in Auto category
45 out of 1243 in Auto category
Customer service
51 in category
40 in category
Staff
45 in category
23 in category
Product or Service Quality
58 in category
50 in category

According to consumer ratings and reviews, Ford ranks 15 points higher in the Auto category than Chevrolet. People gave Chevrolet 1.4 stars for Customer service criterion in Auto category and it is 80 points higher than the worst rated brand in this category. At the same time, Ford was rated 1.6 stars for Customer service criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ford has a higher rating than Chevrolet. Regarding Product or Service Quality criterion, consumers gave Chevrolet 1.4 stars and it is 56% greater than other in category. Ford however was rated 1.6 stars and it is 62% greater than other in category.

Chevrolet and Ford Rating Details

Customer service
1.4 (102 reviews)
1.6 (178 reviews)
Reviewer's quote

One dealer (Shaw Boulevard, Ortigas) forgot to replace the transmission oil during annual maintenance. When the transmission broke down, it took the other dealer (Chevrolet Makati) 5 days to establish the problem and inform us that it takes one month (!) before spare parts can be delivered from...

Frank C

I tried to contact your customer service and opened a case 24002528 when I spoke to Joy she enter wrong information my car isn't at Greenway Ford is being fix by Gerber Collision and Glass. I called back to follow up with you customer service department and Terry hanged up on me saying I gave them...

Wendy L
Staff
1.7 (88 reviews)
2.1 (119 reviews)
Reviewer's quote

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652

I received a text my truck was ready for pick up, but the staff could not explain the problem. I am now at day seven and after countless phone calls to the dealership and Ford customer service line. No one can explain the issue or offer assistance because the vehicle is not under warranty! My...

Dave B
Product or Service Quality
1.4 (80 reviews)
1.6 (173 reviews)
Reviewer's quote

Our 2012 equinox has been serviced on a regular basis and had 40000 miles when the timing chain broke. $1800. 00 later I called Chevrolet Customer service and attempted to present my story to a rep whom I could barely understand...

david g

Called them after three days, customer service says mechanic is having a hard time putting the motor head back. Week and a half after I pick my truck up heading home, service light comes on and my engine starts to miss and stutter. Immediately called Ford up and said I need to take the car in...

Kenneth

Chevrolet and Ford Pros and Cons

Pros
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
  • I liked the truck very much until ford couldnt fix it
  • Truck until a lack of customer service
  • Ford vehicle
Cons
  • Poorly made
  • Poor customer satisfaction
  • False advertising
  • Customer service
  • Would not honor recall
  • Took advantage of me

Chevrolet and Ford Most Positive Reviews

Top rated reviews
5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

5

THIS CAR IS SUPPOSED TO GET 25 MPG CITY AND 30 MPG HIGHWAY. IN REALITY IT GETS 19 MPG PERIOD!! I CAN'T EVEN GET 25...

Chevrolet and Ford Most Critical Reviews

Lowest rated reviews
1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

1

Ford sent me an invite to the grand opening sale today. Took the flyer in to buy the truck pictured in the ad. Salesman...

Chevrolet and Ford Latest Reviews

Recent published reviews
1

We are TX Licensed GDN dealers. I went to Young Chevrolet on 9301 ERL Thorton fwy, dallas TX 75228 to cut a key for one...

Read all 396 reviews
1

a RECALL! Lincoln is a complicated nightmare. Must have been designed by 10-year-old children trying to design a...

Read all 812 reviews

Chevrolet and Ford Products and Services

Most reviewed product and services
  • Chevrolet Car (142 reviews)
  • Chevrolet Repair (24 reviews)
  • Chevrolet Warranty (23 reviews)
  • Ford Car (221 reviews)
  • Ford Warranty (64 reviews)
  • Ford Repair (59 reviews)