PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dodge and Chevrolet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dodge
Chevrolet

Dodge and Chevrolet Overview

Total reviews
256
398
Company responses
0
0
Issues resolved
1
1

Chevrolet was first mentioned on PissedConsumer on Dec 23, 2007 and since then this brand received 398 reviews. It is 142 reviews more than Dodge received since Aug 4, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dodge customer support team and Chevrolet customer service.

Dodge and Chevrolet Consumer Ratings

Rank
61 out of 1020 in Auto category
62 out of 1020 in Auto category
Customer service
46 in category
55 in category
Product or Service Quality
59 in category
61 in category
Staff
43 in category
45 in category

According to consumer ratings and reviews, Dodge ranks 1 points higher in the Auto category than Chevrolet. People gave Dodge 1.5 stars for Customer service criterion in Auto category and it is 86 points higher than the worst rated brand in this category. At the same time, Chevrolet was rated 1.4 stars for Customer service criterion in this category and it is 77 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Dodge has a higher rating than Chevrolet. Regarding Staff criterion, consumers gave Dodge 1.7 stars and it is 67% greater than other in category. Chevrolet however was rated 1.7 stars and it is 66% greater than other in category.

Dodge and Chevrolet Rating Details

Customer service
1.5 (73 reviews)
1.4 (103 reviews)
Reviewer's quote

...useless RAM customer service could not care less. Its all about sales and nothing about Customer care..

Arnon O

...Customer Service Where. ? What are these cars made with?..

Mary S
Product or Service Quality
1.5 (66 reviews)
1.4 (81 reviews)
Reviewer's quote

She contacted service department immediately while I was on phone and its scheduled for service tomorrow. Thanks and hopefully we can keep emissions smell from inside of vehicle. Its causing headaches for me and my wife smelling that stuff..

Janele

1) Called my service adviser (Robert) on 11/14 at 8 AM to set an appt. Got voicemail and left a detailed message. NO CALL BACK...

PissedConsumer1716179
Staff
1.7 (66 reviews)
1.7 (88 reviews)
Reviewer's quote

When I went to pick up the car, the sales rep informed me that the car had some scratches on it that were caused by the detail staff in preparing the car for delivery. When I went to pick up the car it had acquired over 40 miles on the odometer and was filthy. Mud caked in the wheel wells, numerous...

Wandalee

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652

Dodge and Chevrolet Pros and Cons

Pros
  • Vehicle itself
  • Service dept has been good in the past
  • I have owned better go carts
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
Cons
  • Customer service
  • No effort to resolve
  • Vehicle quality
  • Poorly made
  • Poor customer satisfaction
  • False advertising

Dodge and Chevrolet Most Positive Reviews

Top rated reviews
4.2

I had special ordered a 2016 Dodge Challenger SRT 392. When I went to pick up the car, the sales rep informed me that...

5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

Dodge and Chevrolet Most Critical Reviews

Lowest rated reviews
1

I own a Dodge Ram 1500 truck. The truck just wouldn't start one day so we had to have it towed to the dealer....

1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

Dodge and Chevrolet Latest Reviews

Recent published reviews
4

She contacted service department immediately while I was on phone and its scheduled for service tomorrow. Thanks and...

Read all 256 reviews
1

2016 Chevy Trax. The catalytic convertor not even 3 years old goes bad. They do replace it because by state law it is...

Read all 398 reviews

Dodge and Chevrolet Products and Services

Most reviewed product and services
  • Dodge Car (65 reviews)
  • Dodge Customer Care (12 reviews)
  • Dodge Oil Change (11 reviews)
  • Chevrolet Car (143 reviews)
  • Chevrolet Repair (25 reviews)
  • Chevrolet Warranty (23 reviews)