PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chevrolet and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chevrolet
Chrysler

Chevrolet and Chrysler Overview

Total reviews
395
1094
Company responses
0
0
Issues resolved
1
4

Chrysler was first mentioned on PissedConsumer on Jul 31, 2007 and since then this brand received 1094 reviews. It is 699 reviews more than Chevrolet received since Dec 23, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Chevrolet customer support team and Chrysler customer service.

Chevrolet and Chrysler Consumer Ratings

Rank
60 out of 1243 in Auto category
61 out of 1243 in Auto category
Customer service
51 in category
42 in category
Staff
44 in category
37 in category
Product or Service Quality
58 in category
53 in category

According to consumer ratings and reviews, Chevrolet ranks 1 points higher in the Auto category than Chrysler. People gave Chevrolet 1.4 stars for Customer service criterion in Auto category and it is 80 points higher than the worst rated brand in this category. At the same time, Chrysler was rated 1.5 stars for Customer service criterion in this category and it is 89 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Chrysler has a higher rating than Chevrolet. Regarding Product or Service Quality criterion, consumers gave Chevrolet 1.4 stars and it is 56% greater than other in category. Chrysler however was rated 1.5 stars and it is 60% greater than other in category.

Chevrolet and Chrysler Rating Details

Customer service
1.4 (102 reviews)
1.5 (265 reviews)
Reviewer's quote

One dealer (Shaw Boulevard, Ortigas) forgot to replace the transmission oil during annual maintenance. When the transmission broke down, it took the other dealer (Chevrolet Makati) 5 days to establish the problem and inform us that it takes one month (!) before spare parts can be delivered from...

Frank C

...but now I definitely will!!! This was my last Chrysler and when I say something- I keep my word!!! Customer service is a joke and I am happy to go! Only 7 month left before my lease will be over! I guess I am lucky it happened now, not at the beginning of the lease!! Bye Bye Chrysler!..

Sergio B
Staff
1.7 (87 reviews)
1.8 (245 reviews)
Reviewer's quote

...want any VIP treatment from you guy's but you can at least full feel your customers basic needs or u can guide them well may be u guy's don't have enough staff or you guys don't have any interest in your customer I don't like to compare you guys with any other car service company or Brand but your so far from...

PissedConsumer1111652

...The staff was polite and helpful. Service was great..

PissedConsumer1659390
Product or Service Quality
1.4 (80 reviews)
1.5 (250 reviews)
Reviewer's quote

Our 2012 equinox has been serviced on a regular basis and had 40000 miles when the timing chain broke. $1800. 00 later I called Chevrolet Customer service and attempted to present my story to a rep whom I could barely understand...

david g

...Will probably never use Chrysler roadside again if I can’t make a claim so I can repair the damages to my vehicle I will not buy another Chrysler product again..

Jake m

Chevrolet and Chrysler Pros and Cons

Pros
  • Dissatisfied
  • Help from dealership
  • Folks at the dealership
  • Car before all recalls
  • Looks of the car
  • I liked the cars and service until now
Cons
  • Poorly made
  • Poor customer satisfaction
  • False advertising
  • Customer service
  • Service
  • Warranty

Chevrolet and Chrysler Most Positive Reviews

Top rated reviews
5

Dear Sir or Madam:
My name : MOHAMED EZZAT ELSHARAWY
My Occupation : Planning Manager at BOSTIK ( part of TOTAL Comp...

5

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

Chevrolet and Chrysler Most Critical Reviews

Lowest rated reviews
1

I have a 2007 chevy cobalt got about 104,000 miles and i has been one thing after another with this car started out...

1

Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

Chevrolet and Chrysler Latest Reviews

Recent published reviews
2.3

why would GM Build a vehicle that goes into limp mode at the slightest problem? This is actually very dangerous...

Read all 395 reviews
1.6

I had to get my ram 2500 towed to local dealership on 11/06/2019 after I picked up the day before . Called Chrysler...

Read all 1094 reviews

Chevrolet and Chrysler Products and Services

Most reviewed product and services
  • Chevrolet Car (142 reviews)
  • Chevrolet Repair (24 reviews)
  • Chevrolet Warranty (23 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (63 reviews)
  • Chrysler Roadside Assistance (20 reviews)