PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerorez and Chemdry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerorez
Chemdry

Zerorez and Chemdry Overview

Total reviews
157
49
Company responses
0
0
Issues resolved
1
0

Zerorez was first mentioned on PissedConsumer on Apr 25, 2013 and since then this brand received 157 reviews. It is 108 reviews more than Chemdry received since Dec 13, 2009.

Zerorez and Chemdry Consumer Ratings

Rank
48 out of 717 in Cleaning Services category
47 out of 717 in Cleaning Services category
Product or Service Quality
31 in category
40 in category
Customer service
33 in category
29 in category
Staff
33 in category
26 in category

According to consumer ratings and reviews, Chemdry ranks 1 points higher in the Cleaning Services category than Zerorez. People gave Zerorez 1.8 stars for Product or Service Quality criterion in Cleaning Services category and it is 91 points higher than the worst rated brand in this category. At the same time, Chemdry was rated 1.6 stars for Product or Service Quality criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Chemdry has a higher rating than Zerorez. Regarding Staff criterion, consumers gave Zerorez 1.9 stars and it is 73% greater than other in category. Chemdry however was rated 2.1 stars and it is 79% greater than other in category.

Zerorez and Chemdry Rating Details

Product or Service Quality
1.8 (77 reviews)
1.6 (19 reviews)
Reviewer's quote

They will use that clause that you were satisfied with the service at the time of cleaning. I signed that agreement at the time of cleaning since the carpets were still wet and I wasn't allowed to walk on the carpet for 8 years. I will make sure to post my dissatisfaction in all areas for customers...

PissedConsumer1708673

...I am appalled with the customer service, I truly think you don't need to use deception and misinformation to have a successful business. In fact, it does the opposite. Not only I'll never use your services ever again, but I'll spread the word about your practices, so that customers know you lie...

Alla R
Customer service
1.7 (73 reviews)
1.9 (21 reviews)
Reviewer's quote

The customer service I received from the technician was incredibly rude and inappropriate. He was lazy, at best. I don't know why a company could hire, much less send out such a kid, to service their clients (He actually said he needed to stop cleaning my carpet and go off to the next house, cause...

michele a

...So I asked the customer service girl if the Australian Chemdry used the same method and machine as the youtube videos. She said YES! So that was the reason why I choose Chemdry as that was their point of difference. However I only got surviced with a regular hot water extraction...

PissedConsumer1045177
Staff
1.9 (70 reviews)
2.1 (21 reviews)
Reviewer's quote

...with via the veterans organizations and connected with the group I belong to called The "Rotary Club" I don't know who the thieves are, whether it the staff who trains the employees or the employees themselves because they are under such pressure by management to "sell up" and because the more jobs they complete the more they get payed which forces them not to pay attention to details and think that they can half step...

PissedConsumer1157136

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was vacuumed 2x weekly. They came out didn't vacuum it and did it quickly. After it dried I was left with a sticky white mess. I called them the next day. They said it was caused from...

PissedConsumer1704184

Zerorez and Chemdry Pros and Cons

Pros
  • When they left
  • Technician was friendly and professional
  • Way my carpets were cleaned
  • Courteous with customers
  • Friendly and thorough
Cons
  • Misrepresentation on price
  • Bait and switch
  • Service and the price gauging
  • Cleaning service
  • Terrible cleaning ability
  • Service not meeting advertised expectations

Zerorez and Chemdry Most Positive Reviews

Top rated reviews
5

I had the best experience with Zerorez. I had three room, a hallway and stairs cleaned. Carpet looked great, got out...

5

Please call the number as shown in Post for information about this false complaint defamation of character, slander,...

Zerorez and Chemdry Most Critical Reviews

Lowest rated reviews
1

Long time customer. Was told I had a morning apt. Did not get a 24 to 48 hr notification to tell me I'd been pushed of...

1

This company is a really bad company that will cancel on you. Without even telling you. I had to call to find out that...

Zerorez and Chemdry Latest Reviews

Recent published reviews
1

I was given an estimate over the phone. The technician came to the house, got the carpet wet and charged me $250 over...

Read all 157 reviews
1.3

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was...

Read all 49 reviews

Zerorez and Chemdry Products and Services

Most reviewed product and services
  • Zerorez Carpet Cleaning Service (67 reviews)
  • Zerorez Customer Care (13 reviews)
  • Zerorez Cleaning Service (6 reviews)
  • Chemdry Carpet Cleaning Service (17 reviews)
  • Chemdry Cleaning Service (10 reviews)
  • Chemdry Floor Cleaning Service (2 reviews)