PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chemdry and Zerorez as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Chemdry
Zerorez

Chemdry and Zerorez Overview

Total reviews
49
157
Company responses
0
0
Issues resolved
0
1

Zerorez was first mentioned on PissedConsumer on Apr 25, 2013 and since then this brand received 157 reviews. It is 108 reviews more than Chemdry received since Dec 13, 2009.

Chemdry and Zerorez Consumer Ratings

Rank
49 out of 829 in Cleaning Services category
50 out of 829 in Cleaning Services category
Reliability
32 in category
29 in category
Staff
28 in category
34 in category
Customer service
31 in category
35 in category

According to consumer ratings and reviews, Chemdry ranks 1 points higher in the Cleaning Services category than Zerorez. People gave Chemdry 1.8 stars for Reliability criterion in Cleaning Services category and it is 87 points higher than the worst rated brand in this category. At the same time, Zerorez was rated 1.9 stars for Reliability criterion in this category and it is 90 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Chemdry has a higher rating than Zerorez. Regarding Customer service criterion, consumers gave Chemdry 1.9 stars and it is 74% greater than other in category. Zerorez however was rated 1.7 stars and it is 71% greater than other in category.

Chemdry and Zerorez Rating Details

Reliability
1.8 (22 reviews)
1.9 (69 reviews)
Reviewer's quote

First, the technicians were friendly and nice. I offered them plastic sheeting because of the hardwood floor underneath the 8' x 5' area rug. They said they did not need it due to the "reliability" of their solutions not to bleed through. Needless to say, I looked under the rug when they were...

PissedConsumer902334

I was given an estimate over the phone. The technician came to the house, got the carpet wet and charged me $250 over the original estimate. $50 per pet urine stain. I asked to have the bill sent to my daughter, whose home it is, and the fellow gave me the impression that would be an imposition and...

Marga E
Staff
2.1 (21 reviews)
1.9 (70 reviews)
Reviewer's quote

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was vacuumed 2x weekly. They came out didn't vacuum it and did it quickly. After it dried I was left with a sticky white mess. I called them the next day. They said it was caused from...

PissedConsumer1704184

...with via the veterans organizations and connected with the group I belong to called The "Rotary Club" I don't know who the thieves are, whether it the staff who trains the employees or the employees themselves because they are under such pressure by management to "sell up" and because the more jobs they complete the more they get payed which forces them not to pay attention to details and think that they can half step...

PissedConsumer1157136
Customer service
1.9 (21 reviews)
1.7 (73 reviews)
Reviewer's quote

...I am appalled with the customer service, I truly think you don't need to use deception and misinformation to have a successful business. In fact, it does the opposite. Not only I'll never use your services ever again, but I'll spread the word about your practices, so that customers know you lie...

Alla R

...Unacceptable service..

Yaneth H

Chemdry and Zerorez Pros and Cons

Pros
  • Courteous with customers
  • Friendly and thorough
  • When they left
  • Technician was friendly and professional
  • Way my carpets were cleaned
Cons
  • Cleaning service
  • Terrible cleaning ability
  • Service not meeting advertised expectations
  • Misrepresentation on price
  • Bait and switch
  • Service and the price gauging

Chemdry and Zerorez Most Positive Reviews

Top rated reviews
5

Please call the number as shown in Post for information about this false complaint defamation of character, slander,...

5

I had the best experience with Zerorez. I had three room, a hallway and stairs cleaned. Carpet looked great, got out...

Chemdry and Zerorez Most Critical Reviews

Lowest rated reviews
1

This company is a really bad company that will cancel on you. Without even telling you. I had to call to find out that...

1

Long time customer. Was told I had a morning apt. Did not get a 24 to 48 hr notification to tell me I'd been pushed of...

Chemdry and Zerorez Latest Reviews

Recent published reviews
1.3

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was...

Read all 49 reviews
1

I was given an estimate over the phone. The technician came to the house, got the carpet wet and charged me $250 over...

Read all 157 reviews

Chemdry and Zerorez Products and Services

Most reviewed product and services
  • Chemdry Carpet Cleaning Service (16 reviews)
  • Chemdry Cleaning Service (10 reviews)
  • Chemdry Floor Cleaning Service (2 reviews)
  • Zerorez Carpet Cleaning Service (67 reviews)
  • Zerorez Customer Care (13 reviews)
  • Zerorez Cleaning Service (6 reviews)