PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Domestic One and Chemdry as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Domestic One
Chemdry

Domestic One and Chemdry Overview

Total reviews
63
49
Company responses
0
0
Issues resolved
0
0

Domestic One was first mentioned on PissedConsumer on Aug 23, 2012 and since then this brand received 63 reviews. It is 14 reviews more than Chemdry received since Dec 13, 2009.

Domestic One and Chemdry Consumer Ratings

Rank
71 out of 828 in Cleaning Services category
49 out of 828 in Cleaning Services category
Customer service
49 in category
31 in category
Reliability
45 in category
32 in category
Staff
51 in category
28 in category

According to consumer ratings and reviews, Chemdry ranks 22 points higher in the Cleaning Services category than Domestic One. People gave Domestic One 1.2 stars for Customer service criterion in Cleaning Services category and it is 100 points higher than the worst rated brand in this category. At the same time, Chemdry was rated 1.9 stars for Customer service criterion in this category and it is 118 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Chemdry has a higher rating than Domestic One. Regarding Staff criterion, consumers gave Domestic One 1.4 stars and it is 66% greater than other in category. Chemdry however was rated 2.1 stars and it is 81% greater than other in category.

Domestic One and Chemdry Rating Details

Customer service
1.2 (29 reviews)
1.9 (21 reviews)
Reviewer's quote

They have no idea about customer service, no idea how to manage the people that are working for them and they argue with their customers. You have to pay a membership to use this service (which i find completely bazaar!) and for what point? For a business to argue with you on the phone, not...

J M

...I am appalled with the customer service, I truly think you don't need to use deception and misinformation to have a successful business. In fact, it does the opposite. Not only I'll never use your services ever again, but I'll spread the word about your practices, so that customers know you lie...

Alla R
Reliability
1.1 (27 reviews)
1.8 (22 reviews)
Reviewer's quote

I have changed almost 6-7 helpers in 3 mths, their promises on web is rubbish, the helpers are either fussy, incapable or just there to earn the money. All sorts of excuses have been come up with Cleaners. Torturous procedure and the owner’s attitude adds up to the kind of shoddy services they...

Ong

First, the technicians were friendly and nice. I offered them plastic sheeting because of the hardwood floor underneath the 8' x 5' area rug. They said they did not need it due to the "reliability" of their solutions not to bleed through. Needless to say, I looked under the rug when they were...

PissedConsumer902334
Staff
1.4 (25 reviews)
2.1 (21 reviews)
Reviewer's quote

Send the incorrect helper on first visit, after which sales person made unnecessary comments. Cleaning not done properly on both occasions. Made the floor slippery and dirty (worse then before cleaning).Salesperson (Keith) mentioned that can contact him anytime, however this doesn’t seems to be the...

PissedConsumer1602997

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was vacuumed 2x weekly. They came out didn't vacuum it and did it quickly. After it dried I was left with a sticky white mess. I called them the next day. They said it was caused from...

PissedConsumer1704184

Domestic One and Chemdry Pros and Cons

Pros
  • Happy cleaner to start
  • Exact pool they said they have
  • Courteous with customers
  • Friendly and thorough
Cons
  • Cleaners with poor work ethics
  • Horrible customer service
  • Unreliable service
  • Cleaning service
  • Terrible cleaning ability
  • Service not meeting advertised expectations

Domestic One and Chemdry Most Positive Reviews

Top rated reviews
4.7

I would like to commend Keith from Domestic One. Keith is very approachable and helpful to find me a part time cleaner....

5

Please call the number as shown in Post for information about this false complaint defamation of character, slander,...

Domestic One and Chemdry Most Critical Reviews

Lowest rated reviews
1

Owner Chong is very rude and impolite when agitated if you complain to him. First maid gotten was quite old and did not...

1

This company is a really bad company that will cancel on you. Without even telling you. I had to call to find out that...

Domestic One and Chemdry Latest Reviews

Recent published reviews
1.5

Worst cleaning company ever, tried 3 different cleaners and each time a drama has occurred. it’s not necessarily the...

Read all 63 reviews
1.3

I had chem dry come out in Kent county DE. The wall to wall carpet is 17 months old. It was dusty even though it was...

Read all 49 reviews

Domestic One and Chemdry Products and Services

Most reviewed product and services
  • Domestic One House Cleaning Service (23 reviews)
  • Domestic One Cleaning Service (14 reviews)
  • Domestic One Customer Care (6 reviews)
  • Chemdry Carpet Cleaning Service (16 reviews)
  • Chemdry Cleaning Service (10 reviews)
  • Chemdry Floor Cleaning Service (2 reviews)