PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Speedo USA and Chellysun as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Speedo USA
Chellysun

Speedo USA and Chellysun Overview

Total reviews
21
207
Company responses
0
0
Issues resolved
0
0

Chellysun was first mentioned on PissedConsumer on Mar 13, 2018 and since then this brand received 207 reviews. It is 186 reviews more than Speedo USA received since Aug 23, 2010.

Speedo USA and Chellysun Consumer Ratings

Rank
531 out of 2293 in Footwear and Clothing category
698 out of 2293 in Footwear and Clothing category
Customer service
295 in category
410 in category
Exchange, Refund and Cancellation Policy
368 in category
373 in category
Staff
314 in category
406 in category

According to consumer ratings and reviews, Speedo USA ranks 167 points higher in the Footwear and Clothing category than Chellysun. People gave Speedo USA 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 662 points higher than the worst rated brand in this category. At the same time, Chellysun was rated 1.2 stars for Customer service criterion in this category and it is 547 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Chellysun has a higher rating than Chellysun. Regarding Staff criterion, consumers gave Speedo USA 1.5 stars and it is 67% greater than other in category. Chellysun however was rated 1.2 stars and it is 58% greater than other in category.

Speedo USA and Chellysun Rating Details

Customer service
1.5 (11 reviews)
1.2 (114 reviews)
Reviewer's quote

...Three phone calls to customer service and NO RECONCILIATION!..

Kla

Poor quality, not a good fit, want to return but not able to reach customer service..

PissedConsumer1713419
Exchange, Refund and Cancellation Policy
1.2 (11 reviews)
1.2 (105 reviews)
Reviewer's quote

...May as well try somewhere else like swim outlet who offers an exchange and will offer paying back your expedited shipping if they're sizing chart was off. Run from speedo do not order you will be much happier ..

dewmom

The response was that they wanted me to sell the shoes to a friend instead of returning them! They also tried to get me to keep the shoes and they'd refund me $5! No way. They wouldn't send me a return label, but asked that I ship them to an address and I had to pay for shipping, when they got the...

Andrea T
Staff
1.5 (10 reviews)
1.2 (106 reviews)
Reviewer's quote

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I couldn't get it on at all !But, They still charged me $6.00 to return it, even though it was their mistake !Won't be ordering hear again...

Dean G

Just recieve my shipment fromchellsun sandle dont fit need to return now weppage is down phone doesnt answer emailwont go thougth need to returnitems

Helen B

Speedo USA and Chellysun Pros and Cons

Pros
  • Way they pack their products
  • Quality
  • Product
  • What i thought i was ordering
  • Website
  • Swimwear
Cons
  • Service
  • Online customer service
  • Slow returns instead of prompt return that they promised
  • Not receiving my purchased paid for items
  • That they stole my money
  • That i will never get my clothing or money back

Speedo USA and Chellysun Most Positive Reviews

Top rated reviews
3.3

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I c...

5

I placed an order on April the 9 the 2019 I ordered two pairs of shoes and haven't received any confirmation?????

Speedo USA and Chellysun Most Critical Reviews

Lowest rated reviews
1

Returned sandals using shoprunner so original shipping of item was free as well as returned shipping. Received email...

1

I ordered a apir of shiea 4weeks ago and have not received them..i keep getting the same response from an andriod phone...

Speedo USA and Chellysun Latest Reviews

Recent published reviews

Speedo has been around for a long time. They know that they are the top dog, but why is the customer service so bad and...

Read all 21 reviews
1

Poor quality, not a good fit, want to return but not able to reach customer service.

Read all 207 reviews

Speedo USA and Chellysun Products and Services

Most reviewed product and services
  • Speedo Usa Swimsuit (5 reviews)
  • Speedo Usa Customer Care (5 reviews)
  • Speedo Usa Goggles (2 reviews)
  • Chellysun Shipping Service (149 reviews)
  • Chellysun Boots (10 reviews)
  • Chellysun Customer Care (8 reviews)