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  • 3 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $60 AVERAGE LOSS
1.4
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Eventually agreed to refund me 1
  • Eventually decided to refund my money 1
  • Initially agreed to 50 percent refund 1
  • Natt 1

Customers don't like

  • Carged without knowing about it5
  • Charges without authoization or knowledge4
  • Charges without authorization or knowledge4
  • Will rip you off3
  • Unauthorized charge2
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Sittercity

Professional Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 31 COMPANY RESPONSES
  • 121 TOTAL REVIEWS
  • $10.9K CLAIMED LOSSES
  • $436 AVERAGE LOSS
1.8
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Service 2
  • Have background checks 2
  • Idea behind the site 2
  • Qualified caregiver 1
  • Some of the babysitters featured on their site 1

Customers don't like

  • Deceptive billing practices4
  • Fraudulent billing3
  • Deceptive billing2
  • Unreliability of profile information1
  • Way the treat their sitters1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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