PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CheckPeople and Intelius as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CheckPeople
Intelius

CheckPeople and Intelius Overview

Total reviews 559 495
Company responses 0 0
Issues resolved 4 0

CheckPeople and Intelius Consumer Ratings

Rank
30 out of 77 in Background and People Search category
25 out of 77 in Background and People Search category
Website
26 in category
19 in category
Product or Service Quality
19 in category
16 in category
Customer service
17 in category
16 in category
Billing Practices
18 in category
14 in category

CheckPeople and Intelius Rating Details

Website
1.4 (211 reviews)
1.6 (36 reviews)
Reviewer's quote

...Their website isn't clear in stating that this is a trial. They are scammers. I called customer service and was told I had signed up for a trial membership...

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...I was really upset could not find any contact information on their website but found a number with a google search. they refunded me the $29. 95 but not the $14...

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Product or Service Quality
1.3 (209 reviews)
1.4 (30 reviews)
Reviewer's quote

...I called customer service, was told that they wouldn't charge $29. 16, it's just a deposit. He then tried to sell me all kinds of options, talked like a scammer..

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...What good is a background check report if the majority of the information is incorrect? I immediately cancelled my subscription with them, and strongly recommend to not utilize their service..

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Customer service
1.3 (209 reviews)
1.4 (40 reviews)
Reviewer's quote

...99, DO NOT USE!!! BAD COMPANY, BAD CUSTOMER SERVICE!!!!..

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...I also had a very hard time understanding the customer service rep, so I'm still not sure why they are charging an extra $7. 95 for canceling because they had no recent information on the person I was searching..

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Billing Practices
1.1 (191 reviews)
1.4 (22 reviews)
Reviewer's quote

...When I protested, I was informed I agreed to their billing terms. I pointed out that I signed up for a trial, and that these charges were never disclosed at any time during sign up. Though their FAQ section refers to having 3 different billing plans, I was never given any options...

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Signed up for free trial 7 days then I cancelled trial within 2 hours.Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19.95. 2 weeks ago they were to escalate a refund still have not refunded....

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CheckPeople and Intelius Pros and Cons

Pros
  • No pros just a con job
  • No pros
  • Cancel account
  • I thought was a good deal for one time use
  • Helps identify people
  • Good customer service
Cons
  • Will rip you off
  • Carged without knowing about it
  • Charges without authorization or knowledge
  • Bad customer service
  • Inability to opt out
  • Forced compromise of identity

CheckPeople and Intelius Most Positive Reviews

Top rated reviews
5

They start offering a service for finding lost funds for $1 but then add charges for this and that. I X'd out of it...

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5

Thank you for the research. I no longer need the free trial. Thank you!!!!!

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5

My child got my phone while I was doing a background check on Leo Penn. The other purchases were done my child I was if...

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4.8

Difficult to opt out for free trial.

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CheckPeople and Intelius Most Critical Reviews

Lowest rated reviews
1

Ran background check on self, indicated I'm divorced, couldn't find a marriage of 46 years to my wonderful wife, said I...

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1

All of my information is incorrect, including my name, address, employment and especially relative info. There is only...

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1

This company is a typical fraud enterprise that preys on people with the enticement of a $1.00 search and then unconscio...

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1

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit...

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CheckPeople and Intelius Latest Reviews

Recent published reviews
3.4

You took $59.62 out of my account on May 24.. I never got the first report opened and i sent an email to cansel the...

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No votes

Hello my name is: Amir Ali Naderi. Address: 685 Del Monte St. Pasadena CA 91103. Formerly: 825 s Bedford St L.A. CA...

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1

I paid the $1, 5-day trial and felt good that I could cancel it within 5 days if not satisfied; immediately noticed that...

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1

Signed up for free trial 7 days then I cancelled trial within 2 hours.Refused to confirm my cancellation. Called them...

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CheckPeople and Intelius Products and Services

Most reviewed product and services
  • Checkpeople Background Check (120 reviews)
  • Checkpeople Background Check Free Trial (48 reviews)
  • Checkpeople Free Trial (44 reviews)
  • Intelius Background Check (23 reviews)
  • Intelius Membership (10 reviews)
  • Intelius Public Record (6 reviews)