PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Checkmate and VitalChek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitalChek

VitalChek

Has Verified Representatives
2.3
Checkmate
VitalChek

Checkmate and VitalChek Overview

Total reviews 7 1624
Company responses 0 971
Issues resolved 1 15

Checkmate and VitalChek Consumer Ratings

Rank
217 out of 1288 in Professional Services category
10 out of 78 in Background and People Search category
Exchange, Refund and Cancellation Policy
107 in category
11 in category
Customer service
148 in category
11 in category
Billing Practices
92 in category
8 in category
Discounts and Special Offers
100 in category
9 in category

Checkmate and VitalChek Rating Details

Exchange, Refund and Cancellation Policy
1 (1 review)
1.4 (464 reviews)
Reviewer's quote

my name is Nekyia Portis and I'm asking for a refund today because does activities on my card that you did not have permission for can you please contact me my phone number is 559 495 **** email me at Nekyia Portis @***. com please and thank you..

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And didn't even mention the cancellation fees and also why is SSN number invalid that is actually fielded I feel like the company do that for purpose just so people will try it one more time with other device thinking there is something that I fill out wrong and there try again and yeah another...

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Customer service
1 (1 review)
1.5 (611 reviews)
Reviewer's quote

No items

...There isnt any customer service. Do NOT Use this company unless you want to pay for nothing..

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Billing Practices
1 (1 review)
1.6 (482 reviews)
Reviewer's quote

No items

...I went through all of the forms with Vital Check and it would not let me enter in my billing address for my credit card. It pre-filled in my aunt's address and I could not change it. So I was unable to complete the purchase...

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Discounts and Special Offers
1 (1 review)
1.3 (302 reviews)
Reviewer's quote

No items

No items

Checkmate and VitalChek Pros and Cons

Pros
No votes
  • That the website was fast and easy to order on
  • Able to order on line
  • Bogus company
Cons
  • False advertising
  • Charged me after request for cancellatkion
  • Horrible customer service
  • Entire experience
  • That my issue has yet to be resolved

Checkmate and VitalChek Most Positive Reviews

Top rated reviews
No votes
5

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a...

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No votes
5

I need a birthcertificate for retirement benefits so I expedited the order through Vital check and they told me there...

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Checkmate and VitalChek Most Critical Reviews

Lowest rated reviews
1

my name is Nekyia Portis and I'm asking for a refund today because does activities on my card that you did not have...

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1

I can't believe that the U.S government allows such a scam to exist let alone be the sole source for obtaining...

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No votes
1

My birth certificate was lost in the mail. I filed a claim with UPS, they told me to contact vital check, then vital...

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Checkmate and VitalChek Latest Reviews

Recent published reviews
No votes

They are listed as a "Free" Instant people search. NOT SO MUCH. The person I looked for initially was not even...

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4.4

Thank you for the convenience.

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No votes

The initial charge for these reports provides no real information. Just listed my address and that I owned a home. Eve...

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2.2

Received statement only luckily SS takes them

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Checkmate and VitalChek Products and Services

Most reviewed product and services
No votes
  • Vitalchek Birth Certificate (726 reviews)
  • Vitalchek Shipping Service (243 reviews)
  • Vitalchek Death Certificate (71 reviews)