PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and Checkfreescore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense
Has Verified Representatives
2.0
Scoresense
Checkfreescore

Scoresense and Checkfreescore Overview

Total reviews 838 20
Company responses 526 0
Issues resolved 7 0

Scoresense and Checkfreescore Consumer Ratings

Rank
187 out of 1908 in Financial Services category
340 out of 1908 in Financial Services category
Customer service
198 in category
197 in category
Website
295 in category
332 in category
Product or Service Quality
256 in category
250 in category
Reliability
219 in category
152 in category

Scoresense and Checkfreescore Rating Details

Customer service
1.4 (249 reviews)
1.5 (13 reviews)
Reviewer's quote

...Customer Service is closed...

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...So customer service. I just want to cancel my free trail that wasnt free. It cost me $1 that i want back on my card..

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Website
1.5 (221 reviews)
1.4 (11 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

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...They said they would refund my money but, the website states after 14 days you will be charged. This company needs to be shut down. They are stealing from people...

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Product or Service Quality
1.3 (211 reviews)
1.3 (12 reviews)
Reviewer's quote

...I also tried the online chat but it just keeps saying call customer service. They are refusing to refund my money as I supposedly cancelled too late. When I called to cancel the first time the representative just kept trying to convince me to keep my subscription...

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..." Finally I call the customer service number posted: 855-506-**** and upon answer they say their customer service department is currently closed. If I am charged the membership fee of $39. 90 after 7 days; checkfreescore...

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Reliability
1.3 (208 reviews)
1.5 (13 reviews)
Reviewer's quote

Basically Scoresense has been charging me for one account at $12.95 per month on my Amex but has also been charging me $29.99 per month out of my checking for the past 19months under my wife's name. Company is saying that they will refund me for 3 months out of 19!!!! They got Jokes

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Never answered phone call. Held line for 15 min. WILL KEEP TRYING.

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Scoresense and Checkfreescore Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Fraud
No votes
Cons
  • Customer service
  • Could not cancel
  • I did not authorize
  • Harassing to try and keep me from canceling and debating charge
  • Just as the name says
  • Con is right

Scoresense and Checkfreescore Most Positive Reviews

Top rated reviews
5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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5

The office is closed til tomorrow. I dont think it should be closed. They accept, take your money24/7. So customer...

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5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

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No votes

Scoresense and Checkfreescore Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

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1

I want to cancel my membership IMMEDIATELY...TODAY OCT.13,2013 8:41AM
I WILL CONTACT THE BBB & THE FDIC & THE US ATTORNEY...

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1

THIS COMPANY IS A SCAM THEY RUN YOUR CARD EVEN AFTER YOU CANCELLED THE FREE TRIAL. THEY WERE TRYING TO RUN MY CARD...

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1

This company is a rip off they take your money and won't refund it after cancellation customer service is terrible use...

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Scoresense and Checkfreescore Latest Reviews

Recent published reviews
1.2

Basically Scoresense has been charging me for one account at $12.95 per month on my Amex but has also been charging me...

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1

I first am asked for a "refundable" processing Fee, which makes it not free.
Then after inputting my financial informatio...

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1

I asked to check my credit score once and they have made multiple charges.

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No votes

You took money out of my checking acct without my permission, that's illegal. I never signed up for anything. How were...

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Scoresense and Checkfreescore Products and Services

Most reviewed product and services
  • Scoresense Membership (136 reviews)
  • Scoresense Credit Report (58 reviews)
  • Scoresense Trial Membership (43 reviews)
  • Checkfreescore Membership (5 reviews)
  • Checkfreescore Free Trial (3 reviews)