PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Checkers Drive In and Steak N Shake as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Checkers Drive In
Steak N Shake

Checkers Drive In and Steak N Shake Overview

Total reviews
Company responses
Issues resolved

Steak N Shake was first mentioned on PissedConsumer on May 9, 2008 and since then this brand received 3192 reviews. It is 2427 reviews more than Checkers Drive In received since Feb 22, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Checkers Drive In customer support team and Steak N Shake customer service.

Checkers Drive In and Steak N Shake Consumer Ratings

64 out of 1382 in Fast Food category
127 out of 5046 in Cafes, Restaurants and Bars category
59 in category
No votes
Customer service
50 in category
No votes
57 in category
No votes

Checkers Drive In and Steak N Shake Rating Details

1.6 (357 reviews)
No votes
Reviewer's quote

...it took all the staff at the restaurant to calm her down and she say she the manager..


...the past few years is restaurant has went downhill it's a location on Capital Circle in Tallahassee Florida this staff and service are very very poor all the time I just don't know why you can't get good help in that restaurant..

Brenda z
Customer service
1.6 (356 reviews)
No votes
Reviewer's quote

...They lost me as a customer and pissed me the *** and handed us our food in less than 5 minutes. Total disappointment :angry:..


I updated app n my gift cards never got transfer n nobody will reply back, still waiting .

don l
2.6 (331 reviews)
No votes
Reviewer's quote

...Shame on the staff at the 86th street location. In closing if customers can’t use coupons then Rally’s should eliminate printing them. Regards, Barbara Thomas Indpls IN..

Barbara T

Got wonderful service at your Renolds Rd location Erin R is kind and treats you like you are family love going there..

Karen B

Checkers Drive In and Steak N Shake Pros and Cons

  • Young lady who served me
  • Fact its close to where i live
  • Staff
  • Food
  • Location
  • Price
  • Rude mgr bad customer service
  • Bad customer service
  • Service and being lied to
  • Customer service
  • Service
  • Incorrect order

Checkers Drive In and Steak N Shake Most Positive Reviews

Top rated reviews

I went threw drive thru and I got greated very nice by a gentlemen by the name of LaVell he up sales and everything I...


Positive the people are amazing thanks to Kellie Rhodes who works at the east Washington street Steak 'n Shake all the...

Checkers Drive In and Steak N Shake Most Critical Reviews

Lowest rated reviews

Checkers north babylon ny.
Is there any restaurant worse than this? I bet none.i could not give a worse star than this....


I think this is the first time I have walked out of an eatery before being seated. The attitude of this, and I use this...

Checkers Drive In and Steak N Shake Latest Reviews

Recent published reviews

I went in the drive thru and my baby was crying because he was sick. The cashier asked me to pull to the window so she...

Read all 765 reviews

My husband and I dined at the Gainesville, fl location. Our waitress was Colleen. This was last night December 5. She...

Read all 3192 reviews

Checkers Drive In and Steak N Shake Products and Services

Most reviewed product and services
  • Checkers Drive In Customer Care (130 reviews)
  • Checkers Drive In Drive-through (117 reviews)
  • Checkers Drive In Manager (78 reviews)
  • Steak N Shake Customer Care (569 reviews)
  • Steak N Shake Manager (273 reviews)
  • Steak N Shake Drive-through (261 reviews)