PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Checkers Drive In and Sonic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Checkers Drive In
Sonic

Checkers Drive In and Sonic Overview

Total reviews
763
1009
Company responses
0
0
Issues resolved
1
2

Sonic was first mentioned on PissedConsumer on Aug 11, 2007 and since then this brand received 1009 reviews. It is 246 reviews more than Checkers Drive In received since Feb 22, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Checkers Drive In customer support team and Sonic customer service.

Checkers Drive In and Sonic Consumer Ratings

Rank
64 out of 1382 in Fast Food category
44 out of 1382 in Fast Food category
Staff
58 in category
24 in category
Customer service
50 in category
23 in category
Location
56 in category
38 in category

According to consumer ratings and reviews, Sonic ranks 20 points higher in the Fast Food category than Checkers Drive In. People gave Checkers Drive In 1.6 stars for Staff criterion in Fast Food category and it is 68 points higher than the worst rated brand in this category. At the same time, Sonic was rated 2.2 stars for Staff criterion in this category and it is 102 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Sonic has a higher rating than Checkers Drive In. Regarding Location criterion, consumers gave Checkers Drive In 2.6 stars and it is 56% greater than other in category. Sonic however was rated 2.9 stars and it is 70% greater than other in category.

Checkers Drive In and Sonic Rating Details

Staff
1.6 (356 reviews)
2.2 (291 reviews)
Reviewer's quote

...it took all the staff at the restaurant to calm her down and she say she the manager..

Sherita

...The staff answering complaints via email was ridiculously insensitive and uncooperative. The best of them would say, "I'll pass your criticism up the chain of command. " The worst of them would reply, "I don't like your attitude or your conduct or use of language...

PissedConsumer1621074
Customer service
1.6 (355 reviews)
2.1 (290 reviews)
Reviewer's quote

...They lost me as a customer and pissed me the *** and handed us our food in less than 5 minutes. Total disappointment :angry:..

PissedConsumer1719906

...Seriously!! I can see the girl inside on her phone completely oblivious to the fact that a hot dog should not take 20mins to prepare! Especially when the customer is standing in the freezing cold!! NEVER again!! Freaking...

Scott V
Location
2.6 (331 reviews)
2.9 (281 reviews)
Reviewer's quote

...Shame on the staff at the 86th street location. In closing if customers can’t use coupons then Rally’s should eliminate printing them. Regards, Barbara Thomas Indpls IN..

Barbara T

...An the 1st location after waiting in line at the Sonic in Thomasville GA. for 15 to 20 minutes we learn the ice cream machine is broken..

Fred W

Checkers Drive In and Sonic Pros and Cons

Pros
  • Young lady who served me
  • Fact its close to where i live
  • Staff
  • Turning off their commercials
  • We like the people at sonic and most of the food
  • Drink menu
Cons
  • Rude mgr bad customer service
  • Bad customer service
  • Service and being lied to
  • I did not care for the poor customer service
  • Bad customer service
  • Way i was treated

Checkers Drive In and Sonic Most Positive Reviews

Top rated reviews
5

I went threw drive thru and I got greated very nice by a gentlemen by the name of LaVell he up sales and everything I...

5

ON THIS MORNING AT APPROXIMATELY 8:30 am I WENT TO YOUR LOCATION IN DONALDSONVILLE,LA I RECEIVED EXCELENT SERVICE...

Checkers Drive In and Sonic Most Critical Reviews

Lowest rated reviews
1

Checkers north babylon ny.
Is there any restaurant worse than this? I bet none.i could not give a worse star than this....

1

ORDER A CHESSBURGER WITH LITTLE MUSTARD,KET,MAY THE KET WAS FSO MUCH TAKE A *** OF BURGER,WHEN OVER THE SHIRT,PANTS AND...

Checkers Drive In and Sonic Latest Reviews

Recent published reviews

I haven't talked to anyone but o never received a refund either.

Read all 763 reviews

Well Sonic is now charging .30 for a slice a lil slice of lemon. *** at Chick F. They shove almost a whole lemon in the...

Read all 1009 reviews

Checkers Drive In and Sonic Products and Services

Most reviewed product and services
  • Checkers Drive In Customer Care (135 reviews)
  • Checkers Drive In Drive-through (115 reviews)
  • Checkers Drive In Manager (78 reviews)
  • Sonic Commercial (218 reviews)
  • Sonic Customer Care (88 reviews)
  • Sonic Manager (69 reviews)