Start a new comparison
Delete

Cheaptickets

Travel Agencies
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $827 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Easy to book 1
  • Cheap ticket prices 1

Customers don't like

  • Lack of regard for customer3
  • Customer service2
  • No organization or follow through1
  • Longest waiting time1
  • Impolite customer service1
Delete

Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 588 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Discounts and Special Offers
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service11
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel