Cheaptickets vs Hotwire

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Cheaptickets

Travel Agencies
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $26.1K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Number of Destinations
  • Easy to book 1

Customers don't like

  • Lack of regard for customer5
  • Customer service3
  • Dishonest2
  • Longest waiting time2
  • These guys are scam artists that rip people off1

Products by Cheaptickets

No items

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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $47.5K CLAIMED LOSSES
  • $448 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Number of Destinations
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • At the moment not much 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4

Products by Hotwire

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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