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TripAdvisor

Travel Agencies
  • 1 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Helping 9000 people for free 1
  • Closing my account due to their nazi-like treatment of us 1

Customers don't like

  • Lack of ethics4
  • Total impossiblility of complaining1
  • Total impossibility of even making a simple billing enquiry1
  • Total impossibility of contacting them1
  • That they allow a client to only send good reviews to ta1
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Cheapoair

Travel Agencies
  • 6 ISSUES RESOLVED
  • 1325 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $954 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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