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Smartfares
Cheapoair

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Smartfares

Smartfares

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 27 TOTAL REVIEWS
Rank
132 out of 690
in Travel Agencies category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    45
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    20%
Top Products and Services
1.2
18 reviews
1
3 reviews
Cheapoair

Cheapoair

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1449 TOTAL REVIEWS
Rank
102 out of 690
in Travel Agencies category
Rating Details
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Statistics of Customer Service Calls
  • TOTAL CALLS
    331
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    09:15
  • ISSUES RESOLVED
    27%
Top Products and Services
1.4
678 reviews
1.4
109 reviews
1.1
14 reviews

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