PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Priceline and Cheapoair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Priceline
Cheapoair

Priceline and Cheapoair Overview

Total reviews
1546
1759
Company responses
0
0
Issues resolved
8
9

Priceline and Cheapoair Consumer Ratings

Rank
132 out of 550 in Travel Agencies category
119 out of 550 in Travel Agencies category
Customer service
98 in category
99 in category
Exchange, Refund and Cancellation Policy
94 in category
93 in category
Website
107 in category
100 in category
Price Affordability
111 in category
99 in category

Priceline and Cheapoair Rating Details

Customer service
1.2 (448 reviews)
1.2 (514 reviews)
Reviewer's quote

...I called twice but got *** customer service!..

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...The lack of assistance and customer service from Cheapoair is totally unacceptable..

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Exchange, Refund and Cancellation Policy
1.1 (397 reviews)
1.1 (450 reviews)
Reviewer's quote

Still waiting on refund...

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No good for respond and waiting 2 hours with my refund..

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Website
1.6 (372 reviews)
1.7 (433 reviews)
Reviewer's quote

Excessive vehicle insurance charges: Priceline resolved the matter on its end regarding its insurance charge but Ace Rental Company failed to disclose vehicle rental details on the website clearly as it relates to unlimited miles, etc..

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...Dont ever go to their website for your travel needs its worst company and worst people working there..

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Price Affordability
1.8 (338 reviews)
2 (418 reviews)
Reviewer's quote

This is multiple complaints regarding issues with price line and booking. com due to using price line but reservation was completed through booking. com, no communication, no resolution...

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...I understand that jet blue gave me credit for $436, the price for my flight tickets. But $200 is my luggage fee and I am not sure if I need the luggage in my next flight. If I need it I will order it when I will order my flight tickets...

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Priceline and Cheapoair Pros and Cons

Pros
  • Price
  • Complete dishonest business model
  • Website
  • Cheaper price
  • No much to like
  • Idea of cheap travel
Cons
  • Horrible customer service
  • Did not receive refund
  • Given the runaround
  • Poor customer service
  • Unhelpful phone center
  • Outsourced call center

Priceline and Cheapoair Most Positive Reviews

Top rated reviews
5

Priceline Travel Insurance is really joke, i will not get any more that insurance, they are asking 5 different document...

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5

I have got the best price from this company. I checked out a minimum of 20 companies and I could not find a flight...

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5

Trying a reservation ticket but they saying my Address is wrong . It's not wrong. My email either is wrong . Aldo my...

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5

DO NOT USE CHEAPO AIR!
SHAME ON THE CEO IN NYC. CORPORATE GREED! RESERVATION IS IN INDIA AND THE PHILIPPINES! LETS BLAM...

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Priceline and Cheapoair Most Critical Reviews

Lowest rated reviews
1

I can't believe it. I used the bid function and checked the areas that I wanted to stay it. When I bid, up popped the...

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1

I bought a two-way ticket for july 1, 2014 on cheapoair. I used the first ticket to travel to the USA. My return date...

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1

We recently booked a vacation package through Priceline: Hotel, Airline, and Rental Car. You see the price for the packa...

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1

AUG 13 I BOOKED A FLIGHT TICKET. because I order a air china flight $1095.30, but this print details show me a air...

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Priceline and Cheapoair Latest Reviews

Recent published reviews
1

I booked a room hours ago 2ent to the hotel they said they were booked priceline should of already called me with...

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1.6

VERY USELESS SITE
BIG CHEATS AND RIP OFF site for flights
changes dates and then charge you for any changesdont

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2.4

I cant get anyone to help me from priceline. I prepaid for a week rental car and due to the state of emergancy curfew...

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No votes

Can you please give me some information on what is happening about my cancelled flight with Srilankan air .
flight detail...

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Priceline and Cheapoair Products and Services

Most reviewed product and services
  • Priceline Room Booking (184 reviews)
  • Priceline Flight Booking (143 reviews)
  • Priceline Car Rental Booking (76 reviews)
  • Cheapoair Flight Booking (752 reviews)
  • Cheapoair Customer Care (140 reviews)
  • Cheapoair Car Rental (14 reviews)