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Orbitz
Cheapoair

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Orbitz

Orbitz

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
99 out of 683
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    60
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    08:45
  • ISSUES RESOLVED
    50%
Top Products and Services
1.8
103 reviews
2.1
20 reviews
1.8
16 reviews
Cheapoair

Cheapoair

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1442 TOTAL REVIEWS
Rank
100 out of 683
in Travel Agencies category
Rating Details
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    324
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    09:15
  • ISSUES RESOLVED
    26%
Top Products and Services
1.5
676 reviews
1.4
108 reviews
1.2
13 reviews

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