Cheapoair vs Orbitz
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Customers like
- Cheaper price 10
- Idea of cheap travel 8
- How easy the website was to use 4
- Price 4
- Reasonable price they lure you into their snatchcave 3
Customers don't like
- Poor customer service22
- Outsourced call center12
- Unhelpful phone center11
- Inconsistent charges8
- Poor phone customer service5
Products by Cheapoair
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Customers like
- Easy to book 3
- Price 2
- Complaint solved after i had sent out almost 400 emails 1
- Site filters 1
- Easiness 1
Customers don't like
- Customer service6
- Ability to change4
- Near useless website3
- Poor contact information3
- No refund for their mistake3
Products by Orbitz
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