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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1083 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $982 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 6
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service47
  • Unhelpful phone center28
  • Outsourced call center18
  • Inconsistent charges15
  • Scam8
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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1020 TOTAL REVIEWS
  • $82.6K CLAIMED LOSSES
  • $270 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Price 14
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service24
  • Refund policy17
  • Late bus10
  • Terrible customer service10
  • Customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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