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Cheapoair

Travel Agencies
  • 3 ISSUES RESOLVED
  • 1186 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
Delete
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $48.9K AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Aircraft 2
  • Check in 2
  • On time 2
  • Staff at the airport 2
  • Staff on board 2

Customers don't like

  • Poor customer service5
  • Baggage arrivals at klia2
  • Cheating2
  • Hated2
  • Web checkin1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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