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Cheapoair

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1267 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees6
Delete
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $42.9K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Staff on board 2
  • Staff at the airport 2
  • On time 2
  • Check in 2
  • Aircraft 2

Customers don't like

  • Poor customer service16
  • Hated2
  • Cheating2
  • Baggage arrivals at klia2
  • Web checkin1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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