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Cheapoair

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1305 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees7
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Lazada Indonesia

E-commerce
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $47.1K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
  • Fast delivery 1
  • Ease of ordering 1

Customers don't like

  • Customer service3
  • Lies and mischief2
  • Taking money upfront without guaranteed delivery1
  • Repeat complaint are not handled different from first complaint1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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