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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $986 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 6
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service47
  • Unhelpful phone center28
  • Outsourced call center18
  • Inconsistent charges15
  • Scam8
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Lan Airlines

Transport
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Comfortable 1
  • Entertainment 1
  • Safety 1

Customers don't like

  • Poor customer service7
  • Lack of accountability5
  • Refund never processed4
  • Scam3
  • Treatment of passengers3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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