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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1158 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $971 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Poor issue resolution1
  • Very disappointed with the way jet blue operate1
  • Refusal to give refund for cancelled flight1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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