Start a new comparison
Delete

Cheapoair

Travel Agencies
  • 6 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $953 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees7
Delete

Jetblue Airways

Transport
  • 3 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $37.9K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Very helpful with helping me with my handicapped friend 1
  • Free snacks 1
  • Customer service representative 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Very disappointed with the way jet blue operate2
  • Poor flight attentants2
  • Very late notification of cancelled flight1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel