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Cheapoair

Travel Agencies
  • 3 ISSUES RESOLVED
  • 1186 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.4
Customer service
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 633 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $510 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service10
  • Bad service4
  • Overcharged4
  • Incorrect bill3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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