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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1045 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $997 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 5
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges14
  • Hidden fees8
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Greyhound

Transport
  • 0 ISSUES RESOLVED
  • 575 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $983 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Bus drivers attitude 6
  • Price 3
  • Cheap 2
  • That i could purchase online 2
  • Richmond virginia staff 1

Customers don't like

  • Customer service8
  • Bus driver attitude to me7
  • Bad service6
  • Lack of customer service5
  • Poor service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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