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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1139 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $960 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service22
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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Globus Family of Brands

Travel Agencies
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $13.9K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Itinerary 1
  • Wifi on the bus 1

Customers don't like

  • Hotel experience1
  • Poor customer service1
  • Staff1
  • Unhelpful explaining cancellation1
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