Cheapoair vs Globus Family of Brands

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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Price 4
  • Very poor 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges15
  • Misleading advertising7

Products by Cheapoair

No items

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Globus Family of Brands

Travel Agencies
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $13.9K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Itinerary 1
  • Wifi on the bus 1

Customers don't like

  • Poor customer service3
  • Staff1
  • Unfair cancellation policy1
  • Unhelpful explaining cancellation1
  • Unreasonable refusal to refund with no warning1

Products by Globus Family of Brands

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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