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Cheapoair

Travel Agencies
  • 4 ISSUES RESOLVED
  • 1216 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $948 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Tour guide 3
  • Quality 3
  • Hotels 3
  • Organisation 2
  • Guides 2

Customers don't like

  • Poor customer service6
  • Problem resolution2
  • Information supplied2
  • Extemely poor customer service2
  • Will be the last1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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