PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flighthub and Cheapoair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flighthub
Cheapoair

Flighthub and Cheapoair Overview

Total reviews
526
1452
Company responses
0
0
Issues resolved
2
6

Cheapoair was first mentioned on PissedConsumer on Aug 23, 2007 and since then this brand received 1452 reviews. It is 926 reviews more than Flighthub received since Jan 11, 2015. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Flighthub customer support team and Cheapoair customer service.

Flighthub and Cheapoair Consumer Ratings

Rank
56 out of 696 in Travel Agencies category
102 out of 696 in Travel Agencies category
Customer service
47 in category
97 in category
Staff
48 in category
100 in category
Exchange, Refund and Cancellation Policy
43 in category
78 in category

According to consumer ratings and reviews, Flighthub ranks 46 points higher in the Travel Agencies category than Cheapoair. People gave Flighthub 2 stars for Customer service criterion in Travel Agencies category and it is 209 points higher than the worst rated brand in this category. At the same time, Cheapoair was rated 1.2 stars for Customer service criterion in this category and it is 159 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Flighthub has a higher rating than Cheapoair. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Flighthub 1.8 stars and it is 83% greater than other in category. Cheapoair however was rated 1.1 stars and it is 70% greater than other in category.

Flighthub and Cheapoair Rating Details

Customer service
2 (319 reviews)
1.2 (413 reviews)
Reviewer's quote

...absolutely the worst booking service ever. will never book with anyone again except direct with the airlines..

Teria

...I found out like another pissed off customer that it means 24 hours after the reservation. I called to take off the two females that weren't going and putting the new names of the ones that would be taking their place. They said it was an American Airlines policy...

PissedConsumer1654167
Staff
2 (307 reviews)
1.2 (367 reviews)
Reviewer's quote

I called Customer service due to the miss-guide information and my financial loss, the staff admitted the information was not indication in the website, then said flighthub has no control over the baggage but I have to contact the airline, so I did. It turns out it’s the flighthub’s responsibility...

Crystall

We drove frantically to buffalo airport only to be told by frontier staff that the flight has been cancelled until Wednesday evening. What shock, disappointment, confusion and most of all helplessness. I begged the frontier clerk for another flight earlier and he said they are all full because...

PissedConsumer1588249
Exchange, Refund and Cancellation Policy
1.8 (296 reviews)
1.1 (357 reviews)
Reviewer's quote

Dear,On November 3, we had a flight to Brisbane with two stops in China (Nanjing - Shanghai) for more than 24 hours. We arrived at the counter and the official China Easter airline tells us that we cannot travel because a visa is requested for it in China.When I buy the tickets, the only visa we...

Brian P

The biggest lie I have heard about Credit Card- No airline ever confirms a reservation/booking without 100% validation of a Credit Card.After 4 days closer to my date of journey the ealier lower fare is not available from anywhere. Thus pretending to give me an on line fare on an on line...

shivagi t

Flighthub and Cheapoair Pros and Cons

Pros
  • Customer service
  • Cheap
  • I hope they keep up with the kind of quality i received
  • Cheaper price
  • Idea of cheap travel
  • Price
Cons
  • Customer service
  • Not willing to take responsibility
  • Off-shore call center cancellation fee extortion
  • Poor customer service
  • Unhelpful phone center
  • Outsourced call center

Flighthub and Cheapoair Most Positive Reviews

Top rated reviews
5

I booked a flight from New York to Cancun. The process of my booking went great. I received a confirmation email within...

5

I have got the best price from this company. I checked out a minimum of 20 companies and I could not find a flight...

Flighthub and Cheapoair Most Critical Reviews

Lowest rated reviews
1

My husband and I booked a flight on the 30 january 2015 for A flight on the february 28 and a come back on mars 9. When...

1

I bought a two-way ticket for july 1, 2014 on cheapoair. I used the first ticket to travel to the USA. My return date...

Flighthub and Cheapoair Latest Reviews

Recent published reviews

They charge me twice on credit card...no refund possible

Read all 526 reviews
1

I booked a flight from DFW to Milwaukee
A lot of cancellations... tried to reach these people for 3 hours
They kept referr...

Read all 1452 reviews

Flighthub and Cheapoair Products and Services

Most reviewed product and services
  • Flighthub Flight Booking (354 reviews)
  • Flighthub Customer Care (81 reviews)
  • Flighthub Website (10 reviews)
  • Cheapoair Flight Booking (679 reviews)
  • Cheapoair Customer Care (108 reviews)
  • Cheapoair Car Rental (14 reviews)