PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Expedia and Cheapoair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Expedia
1.6
Cheapoair
1.5
Expedia
Cheapoair

Expedia and Cheapoair Overview

Total reviews 2390 1887
Company responses 0 0
Issues resolved 13 9

Expedia and Cheapoair Consumer Ratings

Rank
107 out of 569 in Travel Agencies category
127 out of 569 in Travel Agencies category
Customer service
107 in category
100 in category
Exchange, Refund and Cancellation Policy
95 in category
94 in category
Website
93 in category
107 in category
Product or Service Quality
85 in category
102 in category

Expedia and Cheapoair Rating Details

Customer service
1.2 (696 reviews)
1.2 (572 reviews)
Reviewer's quote

...HORRIBLE CUSTOMER SERVICE!!!!..

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I had to cancel my flight but its ok I had a terrific customer service representative handling the issue..

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Exchange, Refund and Cancellation Policy
1.2 (638 reviews)
1.2 (503 reviews)
Reviewer's quote

...I booked my trip on Expedia and purchased cancellation insurance as well as medical insurance. I read the exceptions bulletin before I purchased, to make certain that none of the exceptions applied to me. They didn't...

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Whatever you do, DO NOT BOOK w CheapO-Air!!!! WORST COMPANY EVER!!!! They will steal your money and never refund you!!! Despite the obvious challenges that many companies have had to endure during the current Covid 19 pandemic, CHEAPOAIR has been EXTREMELY disappointing and frustrating to deal...

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Website
2 (621 reviews)
1.7 (487 reviews)
Reviewer's quote

...THE 800 NUMBER THEY GIVE DOES NOT EVEN ID ITSELF AND REFERS YOU TO THEIR WEBSITE. MIGHT BE UNITED HOTELS BUT USELESS. MY ADVISE IS TO NEVER EVER USE EXPEDIA..

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In addition, on the website, you can change the currency, but on the backend, you are paying the US dollar, so you will be charged if your credit card is not in the US dollar. In addition, on the website, it was written that they don't deduct money if you cancel your ticket for some specific...

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Product or Service Quality
1.4 (572 reviews)
1.3 (468 reviews)
Reviewer's quote

...furniture dirty the bed had no blanket the bedspread dirty I feared for bedbugs I called expida immediately and was put on hold they made me text to get any service witch offers no help and disconnected us I called right back and after an hour and forty-five minutes the decided I could have a coupon for $25 off my next stay and that is all they will do no matter what I said after turning down...

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I havent been able to get a hold of costumer service..

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Expedia and Cheapoair Pros and Cons

Pros
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
  • Cheaper price
  • No much to like
  • Very very frustrating
Cons
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia
  • Poor customer service
  • Unhelpful phone center
  • Outsourced call center

Expedia and Cheapoair Most Positive Reviews

Top rated reviews
5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

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5

I have got the best price from this company. I checked out a minimum of 20 companies and I could not find a flight...

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5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

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5

DO NOT USE CHEAPO AIR!
SHAME ON THE CEO IN NYC. CORPORATE GREED! RESERVATION IS IN INDIA AND THE PHILIPPINES! LETS BLAM...

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Expedia and Cheapoair Most Critical Reviews

Lowest rated reviews
1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

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1

I bought a two-way ticket for july 1, 2014 on cheapoair. I used the first ticket to travel to the USA. My return date...

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1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

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1

AUG 13 I BOOKED A FLIGHT TICKET. because I order a air china flight $1095.30, but this print details show me a air...

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Expedia and Cheapoair Latest Reviews

Recent published reviews
1

I cancel my trip on 06/2020 and no refund yet acc. Is747065****865 is a cruse to bahama how much IHAVE TO WAIT FOR MY...

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1

I havent been able to get a hold of costumer service

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1.1

Really no comment. Very disappointing. Thank you Never again

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No votes

Good morning ,
To Whom it concern ,
I am the father of Thomas RAMSAMI , who booked a flight to Mauritius in January 2020.
U...

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Expedia and Cheapoair Products and Services

Most reviewed product and services
  • Expedia Flight Booking (407 reviews)
  • Expedia Room Booking (147 reviews)
  • Expedia Travel Insurance (67 reviews)
  • Cheapoair Flight Booking (786 reviews)
  • Cheapoair Car Rental (14 reviews)
  • Cheapoair Manager (11 reviews)