PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cheapoair and Expedia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cheapoair
Expedia

Cheapoair and Expedia Overview

Total reviews 1845 2283
Company responses 0 0
Issues resolved 9 12

Cheapoair and Expedia Consumer Ratings

Rank
124 out of 577 in Travel Agencies category
106 out of 577 in Travel Agencies category
Customer service
97 in category
No votes
Exchange, Refund and Cancellation Policy
90 in category
No votes
Website
97 in category
No votes
Product or Service Quality
97 in category
No votes

Cheapoair and Expedia Rating Details

Customer service
1.2 (548 reviews)
No votes
Reviewer's quote

...I call the customer service line, get out on hold and hang up after an hour. We even booked our insurance through their site..

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While making international flight reservations for 17 I experienced hands down the worst customer service from a service provider in 30 years of my career. Working under critical time and financial constraints, I was hampered by a website with bugs. Pricing varied from minute to minute...

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Exchange, Refund and Cancellation Policy
1.1 (481 reviews)
No votes
Reviewer's quote

I booked a ticket and also paid for so-called insurance, but not only don't they refund, but they also don't book a ticket at the same price!!! I have to pay at least twice the price to be able to book another ticket. In addition, on the website, you can change the currency, but on the backend, you...

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...but when I went to the hotel he told me that my reservation had not arrived at the hotel and since that date I am at war with the hotel and with expedia for refund my money and I am still waiting for resolving this issue until now . this issue takes ID number: [REQ: M-29898071] and attached to an official response from the hotel admitting that my reservation has not been received, which led to the loss of my vacation and my money. We have lived...

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Website
1.7 (465 reviews)
No votes
Reviewer's quote

...pandemic it comes to 15 my flight was for April 17 I tried to contact with somebody in this company in that time it wasnt any fun that we can call or any website that we can contact I tried from that time with my credit card and personally to do it and he wasnt successful I feel so bad to train to this company give me back my money because my country has close the port...

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I asked to be rescheduled for Sunday, Aug 30 (same exact flight) and found that the ticket on your website was shown as $600. So the difference in the price i had to pay was about $200 (which i would have done rather than purchasing anew ticket for 600$). YOU HAVE PUBLICLY ANNOUNCED THAT THIS...

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Product or Service Quality
1.2 (444 reviews)
No votes
Reviewer's quote

...I will make sure not one at Corvel use this service. I bought insurance and still did not get a refund..

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Calling to respond to the insult experience as a result of choosing Expedia , service. Ready to post everyday the negative experience every day for one year..

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Cheapoair and Expedia Pros and Cons

Pros
  • Cheaper price
  • No much to like
  • Very very frustrating
  • Easy website
  • Price comparisons
  • Never dealing with expedia again
Cons
  • Poor customer service
  • Unhelpful phone center
  • Outsourced call center
  • Extremely poor customer service
  • Customer service
  • Lack of response from expedia

Cheapoair and Expedia Most Positive Reviews

Top rated reviews
5

I have got the best price from this company. I checked out a minimum of 20 companies and I could not find a flight...

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5

I very explicitly explained to the woman making the reservation that I needed a fully handicap accessible room as my...

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5

DO NOT USE CHEAPO AIR!
SHAME ON THE CEO IN NYC. CORPORATE GREED! RESERVATION IS IN INDIA AND THE PHILIPPINES! LETS BLAM...

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5

I made a reservation through expedia online i needed to make changes to my flights. I called because you can not make...

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Cheapoair and Expedia Most Critical Reviews

Lowest rated reviews
1

I bought a two-way ticket for july 1, 2014 on cheapoair. I used the first ticket to travel to the USA. My return date...

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1

Expedia is guilty of this and claiming that you not wanting to be involved in a conversation is dishonesty (withholding...

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1

AUG 13 I BOOKED A FLIGHT TICKET. because I order a air china flight $1095.30, but this print details show me a air...

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1

They are a total cheat. They have written that they offer the best price and if we tell them that we could get a better...

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Cheapoair and Expedia Latest Reviews

Recent published reviews
2

INTERJET AIRLINE IS CLOSED I BOOKED A ROUND TRIP SEPTEMBER 23 AND COMING BACK SEPTEMBER 30 TEL # 760 5752912 RENE

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No votes

I'm very mad I call 4 hours ago she told me my flight was booked and it's not I want a phone call asap 586 738 8692

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No votes

I booked a flight scheduled on Oct 20, 2020. But suddenly i see my flight cancelled by Airline on 05/20/2020. Since then...

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1.2

While making international flight reservations for 17 I experienced hands down the worst customer service from a service...

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Cheapoair and Expedia Products and Services

Most reviewed product and services
  • Cheapoair Flight Booking (775 reviews)
  • Cheapoair Customer Care (148 reviews)
  • Cheapoair Car Rental (14 reviews)
  • Expedia Flight Booking (400 reviews)
  • Expedia Customer Care (148 reviews)
  • Expedia Room Booking (139 reviews)