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Cheapoair
Expedia

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cheapoair

Cheapoair

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1441 TOTAL REVIEWS
Rank
100 out of 682
in Travel Agencies category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    323
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    09:15
  • ISSUES RESOLVED
    26%
Top Products and Services
1.5
676 reviews
1.4
108 reviews
1.2
13 reviews
Expedia

Expedia

1.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1966 TOTAL REVIEWS
Rank
98 out of 682
in Travel Agencies category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    09:59
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
381 reviews
1.6
123 reviews
1.6
102 reviews

How would you compare Cheapoair vs Expedia?

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Anonymous
#1483454

Both about the same however I think Expedia may have better customer support. CheapOAir just seems like they have a license to steal your money and they wear you down with their purposeful built in inefficiencies.

The real issue with Expedia is that they own Orbitz and Travelocity and other search engines so they somewhat have a monopoly. I have had good results with One Travel, JustFly and Booking.com.

The other issues with these outfits is that they push the most undesirable flights with the longest connections and they also favor certain airlines. Sometimes your better off using your airline of choice web site.

Anonymous
#1330766

Expedia has the bucks to issue instant refunds. CheapO can't refund until the airline refunds them first - probably an underfunded company

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