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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1070 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $987 AVERAGE LOSS
1.5
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 6
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service47
  • Unhelpful phone center28
  • Outsourced call center18
  • Inconsistent charges15
  • Scam8
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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $937 AVERAGE LOSS
1.9
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Better meals than china airlines 1
  • No charge headphones 1
  • Personal entertainment system 1

Customers don't like

  • As in flight service is not up to standard2
  • Arguing with middle management1
  • Credit card matching policy1
  • Misleading website1
  • Zero acknowledgement of my star alliance status1

Products by EVA AIR

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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