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Cheapoair

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1305 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $957 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees7
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EVA AIR

Transport
  • 1 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $699 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Personal entertainment system 1
  • No charge headphones 1
  • Better meals than china airlines 1

Customers don't like

  • Customer service1
  • Credit card matching policy1
  • As in flight service is not up to standard1
  • Arguing with middle management1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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