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Cheapoair

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1306 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $956 AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • Reasonable price they lure you into their snatchcave 4
  • Price 4
  • How easy the website was to use 4

Customers don't like

  • Poor customer service69
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Hidden fees7
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 324 COMPANY RESPONSES
  • 368 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
3.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service19
  • Customer service unaware of rules8
  • Delayed flights6
  • Staff being rude5
  • Lack of professionalism5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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