Cheapoair vs Etihad Airways

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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Price 4
  • Very poor 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges15
  • Misleading advertising7

Products by Cheapoair

No items

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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 240 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Inflight experience 12
  • Nothing to like about the experience with etihad airways 3
  • No delay in flight 2
  • Worst 2
  • Ticket affordability 2

Customers don't like

  • Customer service16
  • Airline service15
  • Customer service unaware of rules12
  • Airline competency8
  • Staff being rude8

Products by Etihad Airways

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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