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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1138 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $960 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service22
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 271 COMPANY RESPONSES
  • 322 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Nice in-flight staffs and nice planes 2
  • No delay in flight 2
  • Plane 2
  • Round the clock support 2
  • Ticket affordability 2

Customers don't like

  • Customer service10
  • Customer service unaware of rules8
  • Delayed flights5
  • Staff being rude5
  • Lack of professionalism5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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