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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1038 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 5
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges14
  • Hidden fees8
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 244 COMPANY RESPONSES
  • 300 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Inflight experience 11
  • Amazing inflight experience 3
  • Plane 2
  • Worst 2
  • Round the clock support 2

Customers don't like

  • Customer service14
  • Airline service12
  • Customer service unaware of rules11
  • Airline competency8
  • Staff being rude8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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