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Cheapoair

Travel Agencies
  • 2 ISSUES RESOLVED
  • 1069 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $986 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 6
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service47
  • Unhelpful phone center28
  • Outsourced call center18
  • Inconsistent charges15
  • Scam8
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Edreams

Travel Agencies
Has verified representatives
  • 3 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 192 TOTAL REVIEWS
  • $76.4K CLAIMED LOSSES
  • $821 AVERAGE LOSS
2.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Unprofessional 5
  • Pathetic 4
  • Advertised price 2
  • Product 2
  • Flight and hotel 2

Customers don't like

  • Customer service18
  • No refund policy10
  • Inaccuracies and phone charges9
  • Steal money from you9
  • Wrong booking information8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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