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Cheapoair

Travel Agencies
  • 1 ISSUES RESOLVED
  • 1042 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $999 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheaper price 9
  • Idea of cheap travel 7
  • Very poor 5
  • Price 4
  • How easy the website was to use 3

Customers don't like

  • Poor customer service46
  • Unhelpful phone center27
  • Outsourced call center18
  • Inconsistent charges14
  • Hidden fees8
Delete
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $783 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cheap airfare 1
  • Pilots and cabin attendants 1

Customers don't like

  • Customer service is horrible1
  • No apology or compensation1
  • No customer service1
  • Not geting my lugage in guangzhou1
  • Some airport staff counters are not friendly1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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