PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cheapfareguru and CheapOair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cheapfareguru
CheapOair

Cheapfareguru and CheapOair Overview

Total reviews 158 2629
Company responses 0 0
Issues resolved 1 17

Cheapfareguru and CheapOair Consumer Ratings

Rank
192 out of 1009 in Travel Agencies category
184 out of 1009 in Travel Agencies category
Customer service
175 in category
178 in category
Exchange, Refund and Cancellation Policy
144 in category
170 in category
Product or Service Quality
166 in category
171 in category
Additional Fees
170 in category
174 in category

Cheapfareguru and CheapOair Rating Details

Customer service
1.3
(81 reviews)
1.3
(829 reviews)
Reviewer's quote

...Customer service number does not work to speak to someone..

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Customer service is horrible. The chat is a robot that asks the same question. Was told could change ticket then waited 1 1/2 hours going back and forth till finally told wasn't possible...

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Exchange, Refund and Cancellation Policy
1.3
(77 reviews)
1.2
(730 reviews)
Reviewer's quote

...com for days about my refund for charges $20. 00 an $12. 99...

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...I DEMAND A REFUND FOR ANYTHING I DID NOT RECEIVE And any other fees and charges. DONT EXPECT ME TO RECOMMEND YOU TO ANYONE..

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Product or Service Quality
1.3
(73 reviews)
1.3
(692 reviews)
Reviewer's quote

...Terrible company with terrible service. My next step after contacting my credit card company is to contact California's Better Business Bureau. This scam of a company should be put out of business...

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...We booked and no update advisory, you can't contact anybody to their customer service or whatever inquiry you have. their website is not very clear and not easy..

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Additional Fees
1.4
(70 reviews)
1.4
(647 reviews)
Reviewer's quote

RIP OFF!!! THEY ARE SCAMMERS!!! THEY TAKE YOUR MONEY AND RUN UP YOUR CREDIT CARD!!! ONCE THEY HAVE YOUR CARD INFO THEY CONTINUALLY CHARGE FOR FEES!!! IN ORDER TO GET RID OF THEM YOU HAVE TO GET A NEW CARD WITH NEW NUMBERS!!! MONTHS DOWN THE LINE THEY WILL STILL TRY TO RUN YOUR CARD AND LIKELY GET...

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...Horrible lies and misleading and constant attempt to charge additional fees for unclear purposes. you have to remind agent to specifically explain what the fee he/she wants to charge you for. they still continue lying and misleading...

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Cheapfareguru and CheapOair Pros and Cons

Pros
  • Very shady
  • Liers
  • Easy booking and good price
  • Frustrating and disappointed
  • Cheaper price
  • No much to like
Cons
  • For poor service and response
  • False advertising for 24-7 service and poor customer service
  • Unprofessional
  • Poor customer service
  • Unhelpful phone center
  • Very bad customer service

Cheapfareguru and CheapOair Most Positive Reviews

Top rated reviews
5

no complaints about it ,i had good service with them and low price

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5

One hour after I booked, I tried to change my spouse's middle name because I had one incorrect letter.
Spent over 2 hours...

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5

Called them for the phone special deal they had, saw on Facebook they had a deals on Emirates and other airlines so...

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5

I have got the best price from this company. I checked out a minimum of 20 companies and I could not find a flight...

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Cheapfareguru and CheapOair Most Critical Reviews

Lowest rated reviews
1

Everybody should watchout for this cheapfareguru company they seems to have good deals but is all fluke they have very...

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1

I booked a flight for my wife and I through cheapoair. Within a few minutes after confirming, I checked the airline dir...

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1

Ive been calling Book.com for days about my refund for charges $20.00 an $12.99. They now tell me I must reach out to...

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1

I bought int'l flight tickets less than 10 hrs and found much cheaper prices ( over $200) on the same site. I made a...

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Cheapfareguru and CheapOair Latest Reviews

Recent published reviews
No votes

No contact from guru about delays. Frontier waited until 1 hour before the flight. I did check online. You can sue...

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No votes

Personal use my personal information and he open account on my name and he bought atiket on my name and Im not...

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No votes

Cheapfare Guru refuse to return my money I never authorized them to take.After many requests finally Book.com says I...

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No votes

Person his name Raed najib he use my personal information and he open account on my name and he bought atiket and not...

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