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  • 6 ISSUES RESOLVED
  • 1482 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 4 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Staff
Reliability
Discounts and Special Offers
  • Hours of operation 5
  • Easy sign up 3
  • Online banking 2
  • Extended hours 2
  • Unsecured line of credit 1

Customers don't like

  • Employees are not trained4
  • Lack of consideration or sympathy3
  • None of it2
  • Unexpected charges1
  • Managment1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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