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Delete
  • 6 ISSUES RESOLVED
  • 1486 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Having atms everywhere 4
  • Convenience 4
  • Online banking 3
  • Internet 3
  • When chase cared about customers 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
Delete
  • 0 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $167 AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Person on the phone 2
  • Customer service 2
  • Visas are easy to spend 1
  • So far 1
  • No inactivity fees 247 us based customer service 1

Customers don't like

  • Losing money6
  • Not being able to use a gift card5
  • No support3
  • Lost money3
  • Dishonest company3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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