Chase Bank vs SunTrust
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Chase Bank and SunTrust as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Chase Bank and SunTrust Overview
Total reviews | 2372 | 431 |
Company responses | 0 | 0 |
Issues resolved | 16 | 1 |
Chase Bank and SunTrust Consumer Ratings
Chase Bank and SunTrust Rating Details
Chase Bank and SunTrust Pros and Cons
- Having atms everywhere
- Convenience
- When chase cared about customers
- Up until today it was an easy relationship
- That i had an option to go somewhere else to do business
- There are no pros
- Poor customer service
- Unethical business practices
- Customer Service Representatives
- Customer service
- Does not work with customers
- Mgmt
Chase Bank and SunTrust Most Positive Reviews
Waiting for call back. Uploaded documents and have not heard about my card status Have been waiting a few days
No problem just I didn't receive my checks yet. Wondering
By a website that was selling a device invented by Elon Musk to save electricity thus lowing ones electrical bill.
I will be receiving the information via Mail
Chase Bank and SunTrust Most Critical Reviews
I applied for a chase slate card recently online on chase.com. They said I need to wait 7-10 business days to receive a...
Had the money in the bank to cover 3 transactions which came out immediately but were in "pending." I took out $40...
Simply the worst banking relationship I have ever experienced. They paid me 150 to open an account in Jan of 2016. Ever...
Horrific transition! Debit card unreliable. App unreliable. Account balances on web and app are different and I think...
Chase Bank and SunTrust Latest Reviews
I used to have a checking and savings account with this bank 2 1/2 years ago. Both accounts were closed but they did...
Cant get anyone on all different phone call to how to add wife to loan. Please have someone call or a number to right...
I've been in a foreign country since February 29th without a replacement debit card and unable to get to my cash. I've...
Trying to make a auto loan payment, but loan number and social are not being recognized, please help.
How would you compare Chase Bank vs SunTrust?
Customer Service for SunTrust is a minus 10, it is horrible they do not care about their customers, they will steal your money if given the chance. Also they have a horrible security problem.
Chase Bank also has a horrible security problem, my opinion from within, as well as SunTrust.
I had over 4500.00 stolen and the bank that allowed the transaction was SunTrust (Truist) and Chase, they have hired, in my opinion criminals or incompetent employees, to much money to not call the victim.
Product or Service Quality
Other Banks, credit Unions offer better.
I have something else to compare
Neither business will work with you when you are a victim of fraud, they will fight you for your money that was stolen. Advise do not give up, fight.
Chase Bank is not in Mobile, AL. Actually, neither is SunTrust though they let me sign up for an account and then refused it. They directed me to BB&T and they said the accounts were separate.
Product or Service Quality
I have a Chase credit card with no problems.