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Chase Bank
SunTrust

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1628 TOTAL REVIEWS
Rank
87 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    681
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
227 reviews
1.4
192 reviews
1.5
166 reviews
SunTrust

SunTrust

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 282 TOTAL REVIEWS
Rank
282 out of 2595
in Financial Services category
Rating Details
Customer service
Product or Service Quality
Website
Staff
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    80
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    03:06
  • ISSUES RESOLVED
    15%
Top Products and Services
1.6
62 reviews
1.2
34 reviews
1.2
20 reviews

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