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  • 6 ISSUES RESOLVED
  • 1462 TOTAL REVIEWS
  • $4.3M CLAIMED LOSSES
  • $12.5K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • Convenience 4
  • Internet 3
  • Having atms everywhere 3
  • When chase cared about customers 2
  • Bank good private client a joke avoid 2

Customers don't like

  • Poor customer service62
  • Unethical business practices18
  • Customer Service Representatives6
  • Rude customer service4
  • Unresponsive customer service3
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SunTrust

Banks
  • 1 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $94.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Diversity of Products or Services
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Tellers 1
  • Offers from other companies to transfer loan 1

Customers don't like

  • Customer service7
  • Does not work with customers4
  • Staff attitude3
  • Greed2
  • Customer service and comittment to customer2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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