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  • 3 ISSUES RESOLVED
  • 1287 TOTAL REVIEWS
  • $4.1M CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Convenience 4
  • Internet 3
  • Absolutely nothing 2
  • Having atms everywhere 2
  • When chase cared about customers 1

Customers don't like

  • Poor customer service45
  • Unethical business practices31
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment6
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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i had an option to go somewhere else to do business 2
  • Bank name 1
  • Tellers 1

Customers don't like

  • Staff attitude6
  • Banking practices4
  • Customer service4
  • Fees2
  • Greed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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