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Delete
  • 3 ISSUES RESOLVED
  • 1317 TOTAL REVIEWS
  • $4.2M CLAIMED LOSSES
  • $13.5K AVERAGE LOSS
1.6
Customer service
Website
Staff
Reliability
  • Convenience 4
  • Absolutely nothing 3
  • Internet 3
  • Bank good private client a joke avoid 2
  • Having atms everywhere 2

Customers don't like

  • Poor customer service48
  • Unethical business practices34
  • poor Customer service9
  • Customer Service Representatives8
  • Fraud deparment7
Delete
  • 6 ISSUES RESOLVED
  • 827 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $9.3K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
  • Pleasant local agent 8
  • Agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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